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Customer Reviews Collected from lg.com |
LG - 24.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 639 reviews
5 Stars
400
4 Stars
136
3 Stars
39
2 Stars
21
1 Star
43
87%of customers recommend this product.
(
503 out of
575)
Customer Reviews for LG - 24.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Bill 737200
from Fort Mill South Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have owned this for 9 years. The compressor failed. But because LG has a 10 year warranty on the compressor, it was replaced for free.
We were very impressed with the whole warranty process. Contacting an LG associate was easy and within 2 days we had an LG technician replace the compressor.
Definitely would recommend LG to anyone considering a refrigerator
We were very impressed with the whole warranty process. Contacting an LG associate was easy and within 2 days we had an LG technician replace the compressor.
Definitely would recommend LG to anyone considering a refrigerator
Pros: Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: ZaidaR
from Rose Hill, Virginia
Verified Purchase:Yes
Awesome fridge, love the design, great quality. Awesome
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: mjc10
from VISTA, CA
Verified Purchase:Yes
I've had the fridge for 5+ years. Ice builds up under the freezer door and leaks on the floor., Ice machine had to be replaced and the ice machine flapper blocks the ice from dispensing which makes hold the flapper open when we want ice to dispense. Very unsanitary..Ice machine leaks, fills under the glass grate and drips down the fron of the fridge
Quality
3
Features
3
Value
3
Response from lg.comBy Sandy, Social Media, August 22, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy
Written by a customer while visiting lg.com
Posted by: Aditya Palit
from Redondo Beach, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Lots of space. Double ice maker. Many shelves. Great fridge.
Pros: Style/Design
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
3
I like the frig but compressor broke after 4 years
on September 27, 2022
Posted by: Billy5512
from Cary, NC
Verified Purchase:Yes
We like the frig a lot. The price was fantastic. Compressor broke after 4 years but LG is repairing it under warranty.
Pros: Features/Settings
Quality
3
Features
4
Value
5
Response from lg.comBy JaNika Wiley, Social Media, September 27, 2022
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG appliances. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Mollyblue
from Tampa, Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had this fridge for some time now and I’m amazed at how well it still looks and how it continues to work flawlessly.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Adequate, but can do much better for the money.
on October 28, 2022
Posted by: Dan M E
from Pismo Beach, CA
Very poor ice maker. Having trouble replacing unit as LG has changed to a 12 pin plug from 10. Ice maker frequently over fills tray and drips into bin freezing cubes together. Poor design says says repairman.
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
3
Response from lg.comBy JaNika Wiley, Social Media, October 31, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Joannis
from Portsmouth RI
Verified Purchase:Yes
Not even 10 year old refrigerator and last November, compressor failed. It was changed for another. 1 year later...to the day, refrigerator fails again. After spending money on service call...it was diagnosed irreparable because of the line that runs throughout is leaking and cannot be repaired.
LG? NEVER AGAIN
LG? NEVER AGAIN
Quality
1
Features
1
Value
1
Response from lg.comBy JaNika Wiley, Social Media, December 14, 2022
We're sorry to hear this, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com