Samsung US Customer Reviews Collected from Samsung US
Samsung - 7.4 Cu. Ft. 13-Cycle Electric Dryer with Steam - White
Average Customer Rating:
4.3 out of 5
4.3
Open Ratings Snapshot
Rating breakdown 11 reviews
5 Stars
7
4 Stars
2
3 Stars
0
2 Stars
2
1 Star
0
80%of customers recommend this product. 
(
8 out of 10
)
Customer Reviews for Samsung - 7.4 Cu. Ft. 13-Cycle Electric Dryer with Steam - White
Customer Rating
2 out of 5
2
very disappointed in the features
on September 25, 2015
Posted by: MAP1
You can't select a heat level when using a Sensor Dry cycle. You have to use the predetermined heat settings and there is no cycle which allows you to use low heat or medium-low heat with Sensor Dry. The only way to use those two heat settings is with Time Dry. There are seven different Sensor Dry cycles and five heat levels, so it seems very strange there is not at least one Sensor Dry cycle for each of the heat settings. I would not have purchased this dryer if I had known how inflexible the settings are.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
2 out of 5
2
Design
2 out of 5
2
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this Dryer
on July 1, 2015
Posted by: Sounddecision
from Little Rock, AR, USA
Expertise:Intermediate
I was very please with my purchase. I had reviewed on line before I actually made purchase. Very happy with my purchase.
Pros: Bright display, Durable, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Poor performance
on August 19, 2015
Posted by: wantProduct2work
from Lafayette, LA, USA
Expertise:Expert
The features on this product do not work up to a standard they should. The Steam and refresh setting soaks the clothes and you have to dry them for another 30 minutes. The dampness sensing feature does not work at all after the first year. I have had to resort to using manual setting only. The mother board also starting acting up one month after the first year anniversary of purchase which meant the warranty is up. My dryer is now 2 years old and I would advise others to buy a very simple dryer it is not worth the $1000.00.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
2 out of 5
2
Design
5 out of 5
5
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Broken out of the box.
on November 23, 2015
Posted by: SamsungNewbee
First ever Samsung product.
Dryer could not be installed due to broken electric power connection on back of dryer.
Installer said he had seen this same problem before.
Replacement dryer delivered two days later.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung Dryer
on December 13, 2015
Posted by: BHAWKSFAN
from Chicago, IL
Expertise:Intermediate
The dryer operates efficiently and quietly. Given that our washer and dryer is located on the first floor, it was important for it to operate quietly. We are really enjoying our new Samsung dryer.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product dries clothes with many options
on December 27, 2015
Posted by: Veedo
from Toledo, OH, USA
Expertise:Expert
This product has great features, the only thing you need to be aware of is with the gas model you can not vent out the RIGHT side
Pros: Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great dryer
on February 8, 2016
Posted by: John4u
from San Antonio, TX
Expertise:Intermediate
I love this dryer. It dries quickly and thoroughly.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Cute little dryer
on February 26, 2016
Posted by: Tery1
from Arkansas
Expertise:Intermediate
It is so quiet and clean. My towels are so fluffy and fresh.
Pros: Realistic color, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Showing 1-8 of 11 results 
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