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Customer Reviews Collected from Samsung US |
Samsung - 24.7 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water
Average Customer Rating:
3.8
Rating breakdown 365 reviews
5 Stars
191
4 Stars
71
3 Stars
13
2 Stars
26
1 Star
64
71%of customers recommend this product.
(
253 out of
355)
Customer Reviews for Samsung - 24.7 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water
Customer Rating
5
Perfect Fit !
on September 7, 2017
Posted by: SummerKnight
from Naples, FL, USA
Expertise:Expert
I had a hard time finding a size refrigerator that would fit my smaller kitchen space. This Samsung 33" wide adds elegance and sophistication to an older kitchen. Even though it's not as wide as standard, it surprisingly accommodates more groceries than I thought possible . It has a great design.
Pros: Bright display, Realistic color, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Spacious
on September 15, 2017
Posted by: Carrie4495
from Maryland
Expertise:Expert
[This review was collected as part of a promotion.] I love our new fridge. The black stainless is so easy to keep clean. There is so much room in fridge and freezer. So happy!!!!
Pros: Durable
Cons: wish it had clock on display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Many problems with this refrigerator
on August 31, 2021
Posted by: Marie
from Mifflintown, PA
for years we had problems with the ice maker. i had service at least 6 times until they finally found a solution for it. now, the area behind the fan freezes and the fan won't run and it makes a horrible noise. this has happened at least 3 times in the last 6 months. i will never buy another samsung refrigerator.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy Pat, Samsung Care, September 1, 2021
Anyone would be frustrated if they experienced problems with their fridge. I was able to locate some troubleshooting steps regarding this concern. Take a look at the link below. ^Pat
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Written by a customer while visiting Samsung US
Customer Rating
4
Fridge
on August 12, 2014
Posted by: Huero350
from San dimas, ca
Expertise:Expert
It has a very nice appearance but it doesn't have the storage capacity that we thought it would have, also every time we dispense water or ice from it it always leaks after we have stopped dispensing any of the two, but over all it just looks nice
Pros: Bright display
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
disappointed
on September 4, 2014
Posted by: ben1619
Expertise:Expert
Nice design,big drawback is the icemaker. Very slow, the ice is not clear, but slushy, when calling for cube ice, lots of small pieces come out. Lowered the freezer temperature to minus two, still no difference.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
Nice Features
on December 10, 2015
Posted by: Poodleluv
Expertise:Intermediate
I love the 4 door feature. I had the refrigerator turned on several days before installing the water line. Ice began to produce rather quickly.
Pros: middle door set up
Cons: bins on the ice chute side are small
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
2
Value
2
Response from Samsung USBy Melardo, Samsung Care, August 9, 2022
Hello Poodleluv, We appreciate you taking the time to leave us a review on your new device. You made an excellent choice, and we are pleased to hear how happy you are! Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.
Please get in touch with us via one of the following options for further assistance:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144780226
Have a great day.
Melardo
Please get in touch with us via one of the following options for further assistance:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144780226
Have a great day.
Melardo
Written by a customer while visiting Samsung US
Customer Rating
4
Greta French Door Design
on December 19, 2015
Posted by: NEVADA
from IL
Expertise:Expert
Nice design, needed a larger refrigerator in a tight space. This does project ~ 6 " from a normal counter depth. It is quiet and energy efficient. The entire kitchen is SAMSUNG Appliances in a set. As we got hem on sale, there were a good value overall, but there was a premium to buy SAMSUNG instead of others.
On the personal side, I'm not thrilled with this is in a corner location, because the access to the internal ice maker is restricted. The door must swing open 120 degrees, so I have to pull the frig out from it's location. The stainless steel is thinner on this than I expected and it does press in, and can be dented easily, so a recommended improvement would be a molded rigid foam backing adhering to keep the "skin" from moving.a all.
Pros: quiet
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Works well, looks great
on December 25, 2015
Posted by: EddieSpaghetti
from Putnam, CT
Expertise:Intermediate
Overall, we are happy with the decision to buy this model. It is taller than our old refrigerator so I had to trim the cabinet above it, but that cabinet is useless anyway
It looks good and after setup, it cooled down and is keeping everything as it should. Ice is coming out, but it will be next summer before we truly give that a workout. The dispenser is OK, but there is no way to reach in and grab a couple of handfuls. Water dispenser has a good flow.
You can see that I downgraded features and design a notch. Where does the butter go? Give the number of temperature sensors, cooking setups and variable temperature drawer, I'd expect a place to keep the butter dish that may be a few degrees warmer than the rest of the fridge. The technology existed in the refrigerator we bought in 1966 when we got married so I'd like to see it 50 years later. That is my only negative.
The interior is well lit and very bright with the LED lighting. Even with a lot of items stored, the light is bright and makes finding things simple.
Pros: looks professional!
Cons: no place for the butter dish
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US