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Customer Reviews Collected from hp.com |
HP - 951 3-Pack Standard Capacity Ink Cartridges - Cyan/Magenta/Yellow
Average Customer Rating:
4.5
Rating breakdown 1,868 reviews
5 Stars
1,456
4 Stars
174
3 Stars
71
2 Stars
33
1 Star
134
91%of customers recommend this product.
(
762 out of
838)
Customer Reviews for HP - 951 3-Pack Standard Capacity Ink Cartridges - Cyan/Magenta/Yellow
Posted by: Nando3
from Wi
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was really happy with hp service. I couldn’t believe how fast I received the ink after ordering. I would definitely order again next time. The prices were great
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: MissCollins
from Baton Rouge
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this cartridge because I Am homeschooling my niece. I thought that the cartridge would not arrive on time because we were in the middle of a pandemic. The item arrived on time. My niece and I use the printer with fresh ink every Monday. We plan on assignments. I am also a full-time teacher and I needed the cartridge to print my school information.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: kevhead
from San Luis Obispo, California
Verified Purchase:Yes
I thought I was purchasing 951XP (closed ink) ink cartridges but only the 950s (black ink) were XP. I could have bought the XP cartridges at the same price as the ones I bought elsewhere.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
1
Horrid ink, ruined my HP 8620 ink leaked all over.
on August 7, 2021
Posted by: Auggie69
from Baldwin Park, CA
Verified Purchase:Yes
Ink pack chips would not work with printer damaged
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary Chris, HP Care, August 11, 2021
Hello Auggie,
My apologies for this happening to you. This is a regrettable situation which was probably caused by a damaged cartridge.
Please contact us about this by using your preferred method of contact found at: hp.com/contactHP
However, if a phone call will work well for you, I suggest that you contact us directly at +1 800-474-6836 so we can help assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.)
Mary
HP Care
hp.com/support
My apologies for this happening to you. This is a regrettable situation which was probably caused by a damaged cartridge.
Please contact us about this by using your preferred method of contact found at: hp.com/contactHP
However, if a phone call will work well for you, I suggest that you contact us directly at +1 800-474-6836 so we can help assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.)
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Mr. Reese
from Detroit, MI area
Verified Purchase:Yes
Way overpriced. And the printers now check to see that you only have a genuine HP cartridge.
I would recommend this to a friend!
Value
3
Quality
3
Written by a customer while visiting hp.com
Posted by: waiting for HP
Verified Purchase:Yes
printer wouldn't run, "one ink cartridge damaged"
Response from hp.comBy Amanda , HP Care, January 10, 2023
Hello,
I'm very sorry you had a poor experience with this order. That feedback is not what we hope to hear from our customers. Start by contacting HP support at www.support.hp.com/us-en/contact-hp/. They should have the ability to provide a refund for the missing items. As for the cartridge that didn't work, please process a return at www.hp.com/us-en/shop/cv/returnsandexchanges.
Amanda
HP Care
www.hp.com/support/
I'm very sorry you had a poor experience with this order. That feedback is not what we hope to hear from our customers. Start by contacting HP support at www.support.hp.com/us-en/contact-hp/. They should have the ability to provide a refund for the missing items. As for the cartridge that didn't work, please process a return at www.hp.com/us-en/shop/cv/returnsandexchanges.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: LNILNI
Verified Purchase:Yes
It's expensive and my printer wouldn't recognize it so I had to get rid of my printer and give the yank away.
Response from hp.comBy Amanda , HP Care, February 28, 2023
Hello there,
If a printer doesn't recognize cartridges, there is a likely culprit. No need to give ink away, as ink is a valuable resource. I apologize you weren't happy with the product. What happened here is a software update occurred. Any cartridges previously bought are no longer recognized. A simple fix is to remove the most recent update. Reach out to HP if that doesn't remove the problem.
Amanda
HP Care
www.hp.com/support/
If a printer doesn't recognize cartridges, there is a likely culprit. No need to give ink away, as ink is a valuable resource. I apologize you weren't happy with the product. What happened here is a software update occurred. Any cartridges previously bought are no longer recognized. A simple fix is to remove the most recent update. Reach out to HP if that doesn't remove the problem.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: Rositas
Verified Purchase:Yes
Easily installed. Clear colors.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com