The yellow from the ink I just ordered is already running out. I rarely print in color. It should last me at least a year. This happened with the last order too.
No, I would not recommend this to a friend.
Features
3
Performance
2
Response from hp.comBy Amanda, HP Care, April 7, 2022
Hello Phyllis,
You expect that cartridges last a year. Even if you don't use the printer frequently, many factors prevent colors from lasting that long. Most likely, your cartridge is just dry.
Try cleaning the copper contacts on the printhead. I also recommend you clean the print rollers. Restart the printer and reinsert the cartridge.
The other option you have is a return at www.hp.com/us-en/shop/cv/ReturnsandExchanges?id=page-return-exchange-policy/. I hope this doesn't happen again.
The printer will stop working if you don’t print a lot. They have a chip in the cartridge that will stop the printer from working. Even if you still have ink. I had to throw out thee cartridges that still had ink.