 |
Customer Reviews Collected from lg.com |
LG - 27.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 66 reviews
5 Stars
28
4 Stars
15
3 Stars
2
2 Stars
8
1 Star
13
73%of customers recommend this product.
(
35 out of
48)
Customer Reviews for LG - 27.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Customer Rating
5
Love this fridge
on September 2, 2016
Posted by: Laslo
from South Carolina, United States
[This review was collected as part of a promotion.] Runs very quiet. Plenty of organization. I noticed the shelves are designed to be positioned together if you choose to adjust the shelves because of a small notch and for this reason it does not seem possible to only readjust a single shelve without moving the other. Freezer space is roomy and plentiful. Lighting is very bright and easy to see easily throughout the fridge. Love the meat drawers. Would have liked bigger vegetable bins and smaller meat and cheese drawer. Ice maker works great and like the low profile. Very happy with the fridge and glad to have selected this one.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Freezer issues
on June 14, 2017
Posted by: crissy3
from Ohio, United States
[This review was collected as part of a promotion.] I bought this 6 months ago and after four repair visits the freezer is not working. This is an expensive piece of junk!
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
5
Happy with product
on July 10, 2017
Posted by: Pam70
from Tennessee,
[This review was collected as part of a promotion.] I did a lot of research before deciding where to spend our dollars. Picked LG because they make a good product. Picked this model because the icemaker is in the freezer. Many of the "bad" refrigerator reviews have something to do with in door ice makers. So far we love the space and accessibility of all the food. No more robbing peter to find space for paul. also, its SUPER quiet.
Pros: Style/Design, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
If you don't mind noise................
on September 22, 2017
Posted by: SAR1
from CA
[This review was collected as part of a promotion.] This frig has a lot of room. It seems to refrigerate evenly in the box section. The freezer is more than adequate. It holds an amazing amount of items. The downside of this appliance is that it is extremely noisy both for the frig and ice maker features. The first time I heard the ice maker it sounded like an AK47 being shot off. I actually jumped from the chair I was sitting in.
Additionally, I think the drawers and interior construction are a bit flimsy. The drawers must be perfectly aligned or they hang up.
Condensation builds up on the upper section of the freezer, even when it is only open for short periods of time to retrieve items from it. I would only give this product a 3 - 3 1/2 stars.
Additionally, I think the drawers and interior construction are a bit flimsy. The drawers must be perfectly aligned or they hang up.
Condensation builds up on the upper section of the freezer, even when it is only open for short periods of time to retrieve items from it. I would only give this product a 3 - 3 1/2 stars.
Pros: easy to use
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Noisy. Uses too much electricity.
on September 22, 2017
Posted by: Silver Trumpet
from Fresno, CA, United States
Would not buy again. After a month it became very noisy when running. No other changes in my household and yet, electric bill went up when started using this appliance.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
A True Living nightmare!
on April 10, 2019
Posted by: Liza74
[This review was collected as part of a promotion.] I love the large capacity. It runs quietly BUT it continues to break down in less than 2 years of operation. So when you fill up this LARGE CAPACITY refrigerator and it breaks down, then you lose HUNDREDS of dollars in food. The ice-maker had broken in the first 3 months of plugging in this refrigerator in. I am very sorry I purchased this refrigerator for nearly $2,000. I have just put in a 3rd order for repair and lost a completely large capacity's size food again!!!
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
1
Response from lg.comBy Chris, Customer Service, April 10, 2019
We hate to see that you've had multiple issues with your refrigerator and that you're having a hard time getting it repaired. We'll be happy to take a look and see how we can help get this completed for you. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000 so we can get more info and see what we can do. ^CP
Written by a customer while visiting lg.com
Customer Rating
3
CONDENSER COIL
on July 6, 2019
Posted by: I refuse
[This review was collected as part of a promotion.] I was just informed by customer service that the condenser coil should be cleaned twice a year and this has to be done by a licensed professional. This is absolutely ridiculous. Why should I pay a "licensed professional" outrageous fees to clean then condenser coils on my refrigerator?
No, I would not recommend this to a friend.
Written by a customer while visiting lg.com
Customer Rating
1
LFC28768ST won't make ice - compressor failure
on December 20, 2020
Posted by: Gordito
from Austin, Texas
We bought this unit in late 2017 and it is our second LG refigerator purchase. Fool me once shame on you, fool me twice shame on me. I thought LG had worked out it's QC issues.....WRONG. LG makes problematic products across the board. LG probably OEM's for other appliance compnay. Do yourself a huge favor and research well.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, January 12, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com