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Customer Reviews Collected from lg.com |
LG - 27.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 66 reviews
5 Stars
28
4 Stars
15
3 Stars
2
2 Stars
8
1 Star
13
73%of customers recommend this product.
(
35 out of
48)
Customer Reviews for LG - 27.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Customer Rating
1
Just awful!
on July 11, 2024
Posted by: TEH1
from edmonds, wa
Worst refrigerator we've ever owned! After two months, had to have it repaired as all food was frozen. Meanwhile, slowly but surely, all refer shelves have cracked. And now both freezer drawers have cracked and are no longer usable. It dent's easily and the ice maker sounds like a firecracker going off. It's awful on all counts!
Quality
1
Features
1
Value
1
Response from lg.comBy LG, July 13, 2024
Hi there. Thank you for reaching us. I'm so sorry to hear that you're having such a terrible experience with your LG refrigerator, LFC28768ST. I can only imagine how frustrating it must be to deal with a appliance that's not only not working properly but also causing you financial loss and stress.
First and foremost, I want to acknowledge the inconvenience and distress caused by the issues with your refrigerator. Having to have it repaired after just two months is unacceptable, and I can only imagine how frustrating it must have been to deal with the loss of food and the uncertainty of when it would be resolved. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
First and foremost, I want to acknowledge the inconvenience and distress caused by the issues with your refrigerator. Having to have it repaired after just two months is unacceptable, and I can only imagine how frustrating it must have been to deal with the loss of food and the uncertainty of when it would be resolved. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
5
Would recommend? Yes
(
1 out of
1)
Features
5
Quality
5
Value
5