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Customer Reviews Collected from RemingtonProducts.com |
i-Light Pro Hair Removal System
Average Customer Rating:
3.5
Rating breakdown 85 reviews
5 Stars
35
4 Stars
16
3 Stars
7
2 Stars
8
1 Star
19
66%of customers recommend this product.
(
54 out of
82)
Customer Reviews for i-Light Pro Hair Removal System
Customer Rating
1
Thoroughly disappointed.
on April 28, 2014
Posted by: terranon
from San Marcos, TX
Gender:Female
I've been using this thing for about 4 months (every other week) and have hardly seen any results. My hair is slightly thinner but still very dark and visible. I've used the higher settings in attempt to get better results but all I got was discomfort. Don't waste your money
No, I would not recommend this to a friend.
Response from RemingtonProducts.comBy Customer Service, April 28, 2014
Thank you for contacting Remington. We apologize for any inconvenience this has caused you.
We rely heavily on feedback and input of all our customers, you are very important to us. Please contact us at 800-736-4648, M-F, 8 – 4 central time so we can help resolve the problem you are experiencing.
We rely heavily on feedback and input of all our customers, you are very important to us. Please contact us at 800-736-4648, M-F, 8 – 4 central time so we can help resolve the problem you are experiencing.
Written by a customer while visiting RemingtonProducts.com
Customer Rating
2
Licensed cosmetologist tries the IPL6000.
on February 18, 2014
Posted by: LauraG
from Greenville, SC
Gender:Female
I received this product as a Christmas gift. I am a perfect candidate for this type of product as my skin is fair while my hair is dark. The good: The "pain" factor is minimal. I used my unit at full strength as my pain tolerance is quite high and my hair is a bit "resistant." For those wondering...the sensation is somewhat like being lightly snapped with a rubber band. Occasionally, there is a hot sensation as well. I would encourage full compliance with shaving before use. Shaving makes it a more comfortable process and you avoid the burning hair smell. The bad: The down side of this product is HUGE. The light cartridges do not come close to the "expected" usage as claimed by Remington. I wonder what sort of quality control metrics they used to obtain the numbers because I can assure you that they are not even close to accurate! How do I know exactly? Knowing the numerous consumer complaints, I actually COUNTED the pulses. (Also, it should be mentioned that I let the unit "cool" during use and was sure not to block air flow.) Cartridge 1: 361 pulses before failure. Cartridge 2: 408 pulses before failure. Cartridge 3: 329 pulses before failure. Total of 1098 pulses for 3 light cartridges! That is LESS than what Remington tells consumers to expect from a single cartridge. A complete misrepresentation of the life cycle of their product. This is a real disappointment. I believe this product could be quite good if the lights lasted anywhere near what the company claims. Either that or they should be sold in multi-packs at a substantial price reduction. I got about 25% of what I paid for.
No, I would not recommend this to a friend.
Response from RemingtonProducts.comBy Customer Service, February 19, 2014
Thank you for contacting Remington. We apologize for any inconvenience this has caused you.
We rely heavily on feedback and input of all our customers, you are very important to us. Please contact us at 800-736-4648, M-F, 8 – 4 central time so we can help resolve the problem you are experiencing.
We rely heavily on feedback and input of all our customers, you are very important to us. Please contact us at 800-736-4648, M-F, 8 – 4 central time so we can help resolve the problem you are experiencing.
Written by a customer while visiting RemingtonProducts.com
Customer Rating
5
Amazing customer service
on November 17, 2014
Posted by: Candy04
from Holmes Ny
Gender:Female
My ilight pro broke after several months of usage, however since it was a gift it was more then a year old. I called the company, received great customer service phone call, promptly got a pre paid shipping label in the mail and sent my machine back. Within two weeks they sent me a new one. I am really pleased with this company. Although the machine broke they replaced it and simplified the whole process. What a great company who truly supports the products they make. Extremely satisfied customer
I would recommend this to a friend!
Written by a customer while visiting RemingtonProducts.com
Customer Rating
2
** FALSE ADVERTISING "1500 PULSES" FALSE ADVERTISING **
on April 7, 2013
Posted by: KayKaye
from St Charles Mo
Gender:Female
I have used this product since Jan 2013 on my legs and underarms. I am a white female over 50. I have a medium skin tone with course hair on my legs. When I received the product in the mail I immediately watched the CD provide and read the manual. I was excited to try it out. I shaved my legs, decided to give it a try. I started the session at level 1 and at times would move it up to a 2 or 3. I found it to be as describe as a rubber band snap. The care of the unit was easy to include cleaning of the lens often during my sessions. I found doing my knees was awkward and decided to focus on my lower leg and underarms.
With the initial light bulb that came with the unit, I was able to do my underarms and lower legs 3 times (every 2 weeks) before having to replace the bulb. I did not find much discomfort at these settings. I was starting to see small result on my underarms and possibly on my lower legs. When the bulb needed to be replaced I thought I would try a stronger setting to see if I get better results. I increased my setting between 4 -5. I could feel much more intense zaps and at times had to lower the setting. By increasing the light level I was feeling a higher / intense zap. I noticed the higher setting appeared to be helping my underarms but still was unsure about the results on my lower legs. I did 1 session with the high setter. Since I could not tell if it was really doing anything on my legs, on my next session I decided I would try just one area on one of my legs and then do a comparison. I only got one row up my leg by my shin when the bulb went out! I truly do not believe I even got 300 pulses off the new bulb! The higher setting must really degrade the bulb at a faster rate. At the rate of 300 pulses, I will need to buy so many cartridges that it is not worth its money. I have had a consult with a local laser hair removal company and get my lower legs and the rest of my underarms done for $600.00. The only thing I would be missing is not having the convenience of doing this in my own home and on my schedule.
With the initial light bulb that came with the unit, I was able to do my underarms and lower legs 3 times (every 2 weeks) before having to replace the bulb. I did not find much discomfort at these settings. I was starting to see small result on my underarms and possibly on my lower legs. When the bulb needed to be replaced I thought I would try a stronger setting to see if I get better results. I increased my setting between 4 -5. I could feel much more intense zaps and at times had to lower the setting. By increasing the light level I was feeling a higher / intense zap. I noticed the higher setting appeared to be helping my underarms but still was unsure about the results on my lower legs. I did 1 session with the high setter. Since I could not tell if it was really doing anything on my legs, on my next session I decided I would try just one area on one of my legs and then do a comparison. I only got one row up my leg by my shin when the bulb went out! I truly do not believe I even got 300 pulses off the new bulb! The higher setting must really degrade the bulb at a faster rate. At the rate of 300 pulses, I will need to buy so many cartridges that it is not worth its money. I have had a consult with a local laser hair removal company and get my lower legs and the rest of my underarms done for $600.00. The only thing I would be missing is not having the convenience of doing this in my own home and on my schedule.
On the website video it clearly states each cartridge will give 1500 pulses and will give up to 3 body uses before needing to be changed.
The longevity of the bulb is Very Miss Represented! When I use the light settings of 3 and below I might get 900 – 950 pulses. This is FALSE ADVERSTISING !!!!!! Don’t be fooled by all the reviews. Remember, the company has employees who also write reviews. Let’s face it, the company wants to sell a product and the employee wants to stay employed!
The longevity of the bulb is Very Miss Represented! When I use the light settings of 3 and below I might get 900 – 950 pulses. This is FALSE ADVERSTISING !!!!!! Don’t be fooled by all the reviews. Remember, the company has employees who also write reviews. Let’s face it, the company wants to sell a product and the employee wants to stay employed!
I understand the product is not a professional level product. However, the website clearly states in the video that you will get 1500 light pulses per use. This is false ! ! ! To get full value of taking the time and effort for results of this product you will need to invest in multiple cartridges. This increases the cost of this unit significantly. When the consumers invest in a product, they want a return for their money with a true and honest product. They also want a company to stand behind their product and not mislead the consumer as Remington is doing.
The only way I would speak of this product is to say it appeared to start working. However, buyer beware of the initial cost is a start up fee and all the additional cartridges you will have to buy you will be in for a very large overall cost of a product that may or may not give you the results you are looking for.
No, I would not recommend this to a friend.
Response from RemingtonProducts.comBy RemingtonCustomerService, Customer Service, May 8, 2013
Thank you for contacting Remington. We apologize for any inconvenience this has caused you. We rely heavily on feedback and input of all our customers, you are very important to us! Please contact us at 800-736-4648, M-F, 8 – 4 central time so we can help resolve the problem you are experiencing. When you call , please ask for extension 54587 or 54547.
Written by a customer while visiting RemingtonProducts.com
Customer Rating
5
Great product!
on January 31, 2013
Posted by: NMGal40
from New Mexico
Gender:Female
This product does work, it does require patience. I have been using it for 2 months now and it is working slowly but surely. I am still using the original cartrige. The trick is to keep the lens where the light source is emitted very clean. My hair is dark, but not extremely dark and this probably has something to do with my slower results.
I would recommend this to a friend!
Written by a customer while visiting RemingtonProducts.com
Customer Rating
5
Cartridge is the only negative
on April 19, 2012
Posted by: Angie35
from Utah, USA
Gender:Female
I used this a couple of times and already saw results...it really works. I was very skeptical. However, the cartridges go fast and are expensive after awhile, and if you have a low pain tolerance then it isn't for you cause it hurts! Overall impressive and gets the job done!
I would recommend this to a friend!
Written by a customer while visiting RemingtonProducts.com
Customer Rating
4
Pleased!
on April 7, 2013
Posted by: Tracy47
from Wichita KS
Gender:Female
I researched this product before I bought it and it is as good or better than I expected. It is incredibly easy to use and I have experienced little or no pain. It has been a breeze compared to waxing. I have only used it twice so far and I have noticed a decrease in hair growth. I am hoping after a couple more times to see even more improvement. I am the kind of woman that could shave twice a day. What a drag. My legs are smoother than they have ever been.
I would recommend this to a friend!
Written by a customer while visiting RemingtonProducts.com
Customer Rating
5
Remington Hair Removal System
on January 1, 2013
Posted by: LisaSb
from Mansfield, Texas
Gender:Female
I purchased the Remington Hair Removal System at my 26 year old daughters request as a Christmas gift. I asked her just tonight if she was pleased with the results and if she had any criticisms. Her exact words were..."it's crazy how well it works Mom!" Coming from her... That's VERY high praise. So... Thumbs Up!
I would recommend this to a friend!
Written by a customer while visiting RemingtonProducts.com