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Customer Reviews Collected from geappliances.com |
GE - 2.0 Cu. Ft. Full-Size Microwave - Black
Average Customer Rating:
4.6
Rating breakdown 8,449 reviews
5 Stars
6,288
4 Stars
1,442
3 Stars
351
2 Stars
146
1 Star
222
93%of customers recommend this product.
(
7,241 out of
7,810)
Customer Reviews for GE - 2.0 Cu. Ft. Full-Size Microwave - Black
Customer Rating
3
Lasts about 2 years
on July 21, 2025
Posted by: AZdryheat
from Phoenix, AZ
This worked fine until just under two years and the door latch broke. Looking for parts but I'm sure it will be cheaper and easier to just replace it.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
2
Response from geappliances.comBy Diego, GE_Appliances, July 30, 2025
We want to help you with your microwave. We recommend calling our warranty team at 833-426-3393.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Feature
on August 17, 2025
Posted by: Miskh
It is a solid product and recommend anyone planning to replace the table top microwave
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features, easy to use
on October 30, 2025
Posted by: Rainney
from Claxton, GA
[This review was collected as part of a promotion.] I love this microwave! I had one almost just like it for over 20 yeas, and when I ordered this one, I put in the old model information, and it was the same..I hope this one last for 20 years, I will be 91 then!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it so much, we bought another
on November 19, 2025
Posted by: Check 2
[This review was collected as part of a promotion.] Great microwave - like it so much, we bought another one to replace the original. It's big enough for large casserole dishes. Love the popcorn control button too.
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed
on November 28, 2025
Posted by: Quality Decline
from Birmingham, AL
[This review was collected as part of a promotion.] I had an older version of this microwave for nearly a decade until it started to rust. I loved it! The features, the size, etc. Naturally, I hoped that this one would hold up for a few years. I purchased it in October 2024 and in November 2025 it just stopped working. I’m so disappointed and will probably just move on from GE.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
5
Response from geappliances.comBy Sarah, GE_Appliances, December 1, 2025
We appreciate your loyalty to our brand, and we’d like to assist with this issue you’re having with the microwave not working. We recommend disconnecting the appliance from power for a couple of minutes before reconnecting, to reset it. Troubleshooting tips regarding what to try if the microwave isn’t starting are available on page 30 of the manual; that’s linked here: https://products-salsify.geappliances.com/image/upload/s--NMz47zu2--/c1d13b3576c725b58b316097e5c9d2a0564550d2.pdf
We will also be reaching out over email, to discuss this matter with you further.
We will also be reaching out over email, to discuss this matter with you further.
Written by a customer while visiting geappliances.com
Customer Rating
5
Good Quality
on December 9, 2025
Posted by: Jan 49
from Virginia
[This review was collected as part of a promotion.] I really enjoy my microwave. I had a G. E. One before we and it lasted along time. I HOPE this one will also. Easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst Microwave I ever owned
on December 30, 2025
Posted by: Bushmlils
Owned this unit for a little over 2 yrs using it primarily to warm up coffee and leftovers. Today it started making a loud noise sounding llike it was going burst into flames. Other brands last around 10yrs.
Response from geappliances.comBy Julia, GE_Appliances, January 6, 2026
You can find detailed descriptions of sounds your microwave may make in this article on our website: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17875. If what you're experiencing isn't normal operation, please reach out to our Bodewell service team to schedule a service appointment. You can call to schedule at 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET) or you can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
2
Power level adjustments suck.
on January 20, 2026
Posted by: jeffmacc
Why did this updated 2.0 cu.ft. model disable the simple power level change when oven is in countdown which the prior 2.0 model had? We loved the previous 2.0 model but had to get a smaller model because the new system is VERY inconvenient!
Response from geappliances.comBy Julia, GE_Appliances, January 22, 2026
We're sorry to hear you're not satisfied with this model. We will be sure to share your feedback with the proper teams for further review.
Written by a customer while visiting geappliances.com