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Customer Reviews Collected from geappliances.com |
GE - 2.0 Cu. Ft. Full-Size Microwave - Black
Average Customer Rating:
4.6
Rating breakdown 8,449 reviews
5 Stars
6,288
4 Stars
1,442
3 Stars
351
2 Stars
146
1 Star
222
93%of customers recommend this product.
(
7,241 out of
7,810)
Customer Reviews for GE - 2.0 Cu. Ft. Full-Size Microwave - Black
Customer Rating
1
Is noisy, and fogs up
on February 18, 2021
Posted by: Chuck 42
from North Carolina
After cooking any item such as baked potatoes, the glass is covered with condensation so bad you can not see what is on the inside. Open the door and the steam pours out like an incoming fog. The unit is very noisy. The LED does not tell you what is actually going on or what the setting is. It will tell you time left only at the very end, 30 seconds or so. This is about the fifth Microwave of this model that we have had and this one is entirely different.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Geoff@GEA, GE Appliances, February 26, 2021
Hello Chuck 42. Thank you for your recent microwave purchase. It is normal to have moisture on the floor or walls of the microwave cavity while cooking, especially if you are microwaving liquids or foods with a high water content (ex. Potatoes). The moisture will dissipate on its own; however, you can also wipe off the water with a clean, dry cloth. If you are using the sensor cooking feature for potatoes then it is normal for it to only show the last 30 seconds of cooking. We are sorry to hear that it is noisy but will be happy t forward this feedback to our design team future productions. A dull thumping sound or hum while cooking at power levels other than high. When using a power level other than HIGH or 10 the magnetron tube cycles on and off to obtain the lower power. This cycling of the magnetron tube causes this dull thumping, pulsating, or humming noise. When combination cooking in microwave/convection models, the cycling of the convection element and fan will alternate continuously with the hum of the magnetron and the fan. Be safe. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Microwave
on February 23, 2021
Posted by: AMW59
from Milwaukie, OR
Not happy, it wasnt what I really wanted. I just don't like I can't manage what I want in time, especially if I need less than 30 seconds.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
5
Value
5
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 24, 2021
Hi AMW59 - Thanks for sharing your feedback, we're happy to help. Your model allows you to microwave for "any" time up to 99 minutes and 99 seconds. Here are the steps to follow:
1. Press Time Cook.
2. Enter cooking time using number pads. (ex:10 for 10 seconds)
3. Press START.
We hope this helps! If you have any further questions or concerns, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm. - Sharon@GEA
1. Press Time Cook.
2. Enter cooking time using number pads. (ex:10 for 10 seconds)
3. Press START.
We hope this helps! If you have any further questions or concerns, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not like the one I owned before
on March 16, 2021
Posted by: Perkid
When running it is loud. After investigating, we found that it has a horrible vibration between the back panel and the top. Had to put something in between to stop some of the vibration. Also top gets really hot. My other GE just like this one didn’t. Metal cover cheaply made. Keeping it because it our only option. But will find something else when this one quits. I have a feeling sooner than my old one did. Very disappointed with the quality.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, March 17, 2021
Hello! Thanks for your loyalty to GE Appliances! We're sorry for any inconvenience with your microwave sound level. If warranty repair is needed for the vibration issue, you can schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
Your comments for improvement with the quality are appreciated and will be shared with our microwave design team. Thanks again for being a loyal customer! Best wishes. - Sharon@GEA
Your comments for improvement with the quality are appreciated and will be shared with our microwave design team. Thanks again for being a loyal customer! Best wishes. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Size
on March 17, 2021
Posted by: RDA3
from AL
Always bought GE.
Dependable and Great Value.
Long lasting.
Dependable and Great Value.
Long lasting.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to understand how to work my Micowave.
on March 17, 2021
Posted by: Eve 1987
from Enterprise Alabama
I am so happy with my MicoWave. I will let my friends and family know how HAPPY I am.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Guy@GEA, GE Appliances, March 31, 2021
Hey there, we couldn't be happier to see your recommendation! Welcome to the GE Appliances family.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Hoops and Tricks
on March 24, 2021
Posted by: Disgustedwithmicrow
from NY
This microwave started to emit strong burning smells from within the casing within 8 months of use.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, April 7, 2021
Hi - We are deeply sorry to hear of the difficulties you are having with your GE microwave. We can understand how inconvenient and frustrating this would be and apologize for your experience. Based on your information your microwave is covered under the 1 year manufacturer's warranty and we would recommend calling 1-800-432-2737 to discuss your options under the terms of the warranty. We do wish you all the best! Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
GE microwave
on March 25, 2021
Posted by: Dubby
from Valdosta, Georgia
The G E microwave is working very well. I feel like it will be the best one we have purchased.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
So loud
on March 25, 2021
Posted by: Disapointedintenn
from Bristol tn
So far the microwave is working fine. It's just so loud. Is that normal?
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
3
Value
3
Response from geappliances.comBy Emily@GEA, @GEA, March 29, 2021
Hello there!
Thanks for taking time to write a review about your new microwave. We're happy to have you as part of the GE Appliances family. We're glad that your unit is working fine!
We're sorry that it's loud. We see how this can be frustrating. We found that a dull thumping sound while oven is operating is normal. If there is another sound other than this, please reach out to us at our social pages.
Stay safe.
Emily@GEA
Thanks for taking time to write a review about your new microwave. We're happy to have you as part of the GE Appliances family. We're glad that your unit is working fine!
We're sorry that it's loud. We see how this can be frustrating. We found that a dull thumping sound while oven is operating is normal. If there is another sound other than this, please reach out to us at our social pages.
Stay safe.
Emily@GEA
Written by a customer while visiting geappliances.com