 |
Customer Reviews Collected from geappliances.com |
GE - 2.0 Cu. Ft. Full-Size Microwave - Black
Average Customer Rating:
4.6
Rating breakdown 8,451 reviews
5 Stars
6,289
4 Stars
1,442
3 Stars
351
2 Stars
146
1 Star
223
93%of customers recommend this product.
(
7,242 out of
7,812)
Customer Reviews for GE - 2.0 Cu. Ft. Full-Size Microwave - Black
Customer Rating
5
Best in class!! Best value for money!
on August 4, 2021
Posted by: Familyman Rob
from Culpeper, VA
I purchased this microwave oven to replace the previous GE microwave oven, same exact specs that had lasted our family for 15 years. The new oven has the same quality and feel that I come to expect from GE. Excellent product. Highly recommend.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Not so great
on August 4, 2021
Posted by: Di77
from Tx
Must really push hard on all your selections, microwave makes a louder than usual humming noise while cooking
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, August 6, 2021
Hi there - thank you for leaving this review. We apologize that the options can be difficult to select and that you're hearing a louder-than-normal humming noise when the microwave is in operation. This must be irritating and we are sorry for any inconveniences it's caused.
You may hear a louder hum when the unit is cooking, especially when the microwave is cooking on any power level other than High. This is due to the cycling of the magnetron tube.
We will be sure to pass along your insights about the selections to our cooking products design team for consideration with future models. Your feedback is very valuable to us. If you have any questions or concerns, let us know - we're always here to help. Be well, Kelsey@GEA
You may hear a louder hum when the unit is cooking, especially when the microwave is cooking on any power level other than High. This is due to the cycling of the magnetron tube.
We will be sure to pass along your insights about the selections to our cooking products design team for consideration with future models. Your feedback is very valuable to us. If you have any questions or concerns, let us know - we're always here to help. Be well, Kelsey@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Functional and inexpensive
on August 5, 2021
Posted by: GarlicGuy
from Ann Arbor, Michigan
Although the unit took months to arrive after ordering it did finally show up. Normal microwave controls and seems to work right. It fit into the hole my previous GE wall mount microwave came out of after it broke down. Looks a little make shift since there is no wall mount kit for this one but it will do until we remidel the kitchen
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great looking and plenty of cooking power.
on August 6, 2021
Posted by: NJG23
from Appleton Wi
Very well designed and came in white which my wife wanted. It has a lot of power and heats up food fast. Also it cleans up real easy.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Makes Us Happy
on August 6, 2021
Posted by: Dicker
from Ellensburg, Washington
We have had this GE product before and was so pleased when we could get it again. It is a very good microwave...easy to use and easy to keep looking like new!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Has all great options.
on August 7, 2021
Posted by: Carri26
from Suffolk,VA
Bought this as a replacement for my 2008 GE Profile microwave which stopped working. I loved that I was able to use the same trim kit from my old microwave, saving me $$$. Installation was a breeze (done by my me and my husband). I love this microwave and looks like my old one - matches my other appliances.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Most used appliance in the kitchen
on August 7, 2021
Posted by: Cbkeds
from Statesboro GA
Love my new GE microwave! With more wattage than my old GE, foods cook quicker and more evenly. I use the defrost feature often and it works beautifully. GE is a trusted brand in my home.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Door issues!
on August 8, 2021
Posted by: Hinged
from Wisconsin
Second GE-JES2051SNSS in ten yrs. First one lasted 9 yrs and needed to be replaced because door would not close completely— a hinge issue - appeared it loosened but there are no visible ways to adjust it so it remained securely closed. Also would turn itself on randomly, when the door did close securely. It became a hazard..Since it was a great machine, purchased the same model. It has had issues with the door since initial use! The door rattles very loud! It will stop rattling if gentle touch hold up the bottom of the door on the right side( the side opposite the hinge). Once again this appears to be a hinge issue! There are no screws or ways to adjust hinge!! Perhaps looking at fixing this hinge to make it accessible to adjustment because it appears only minor adjustment would be needed, then I would give a higher review. I am terribly disappointed in this product!
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, August 10, 2021
Good day,
Thank you so much for being a loyal customer of GE! We certainly appreciate it. We're terribly sorry to hear that your microwave is having a door issue and can understand how aggravating that is.
Federal law requires that any adjustment or repair of a microwave door also be followed up by a leak test to make sure of proper fit, operation, and alignment. This must be done by a qualified technician.
We recommend taking advantage of your limited warranty to schedule a service appointment. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm.
Let us know if you need anything. All the best! Mike@GEA
Thank you so much for being a loyal customer of GE! We certainly appreciate it. We're terribly sorry to hear that your microwave is having a door issue and can understand how aggravating that is.
Federal law requires that any adjustment or repair of a microwave door also be followed up by a leak test to make sure of proper fit, operation, and alignment. This must be done by a qualified technician.
We recommend taking advantage of your limited warranty to schedule a service appointment. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm.
Let us know if you need anything. All the best! Mike@GEA
Written by a customer while visiting geappliances.com