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Customer Reviews Collected from geappliances.com |
GE - 2.0 Cu. Ft. Full-Size Microwave - Black
Average Customer Rating:
4.6
Rating breakdown 8,449 reviews
5 Stars
6,288
4 Stars
1,442
3 Stars
351
2 Stars
146
1 Star
222
93%of customers recommend this product.
(
7,241 out of
7,810)
Customer Reviews for GE - 2.0 Cu. Ft. Full-Size Microwave - Black
Customer Rating
5
VERY DEPENDABLE
on February 26, 2022
Posted by: GE022622
from Covington, LA
This model is a WORKHORSE. Our last GE Profile was nearly identical (stainless) and lasted 10 years under HEAVY use. Great value and has all features we need for the average family. Recommended highly.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Worked for four months then quit heating
on February 26, 2022
Posted by: October2021
from Eupora, MS
We enjoyed this microwave for four months until it quit heating. Contacted the warranty number. They said a repairman would contact us in two days. We are still waiting and it has been more than two weeks.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kianna@GEA, GEA, March 2, 2022
Hello,
Thanks for reviewing your microwave. We're glad to hear that you enjoyed it, but sorry that it quit on you, and that you have been waiting for service. The inconvenience is understood.
For an update or faster service scheduling, we recommend calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or click here: https://www.geappliances.com/ge/service-and-support/service.htm to schedule service.
We hope this helps, and if we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Thanks for reviewing your microwave. We're glad to hear that you enjoyed it, but sorry that it quit on you, and that you have been waiting for service. The inconvenience is understood.
For an update or faster service scheduling, we recommend calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or click here: https://www.geappliances.com/ge/service-and-support/service.htm to schedule service.
We hope this helps, and if we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
very spacious
on February 27, 2022
Posted by: maryette
from wisconsin
rather poorly constructed, at least on the outside...
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Kianna@GEA, GEA, February 28, 2022
Hi,
We appreciate that you took the time to tell us how you feel about this microwave. We're glad that you are pleased with the amount of space offered, but we understand that you feel there's room for improvement in terms of construction. We will surely use your feedback to develop further.
If we can ever help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
We appreciate that you took the time to tell us how you feel about this microwave. We're glad that you are pleased with the amount of space offered, but we understand that you feel there's room for improvement in terms of construction. We will surely use your feedback to develop further.
If we can ever help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome
on February 27, 2022
Posted by: Scooter21
from Buffalo NY
I have all GE appliances in my house I had a few older models of this exact microwave I just wanted to upgrade to a newer model and larger Watch mine was 7 years old. And this newest model is bigger.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
what we wanted
on February 28, 2022
Posted by: N9268
from Simi Valley, CA
This was exactly what we wanted in the size and function.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
HUGE MICROWAVE
on March 1, 2022
Posted by: Nurse44022Rachel
from cleveland, ohio
Huge microwave, great features, easy to use. Fits perfectly in our Breakroom.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
As advertised
on March 2, 2022
Posted by: bruce999
from Brandon, MS
Great buy and very easy to clean, use, and install.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Horribly Unbelievable
on March 4, 2022
Posted by: Cooks12
from PA
Unbelievable that I can’t replace the bulb myself!!! Purchased this microwave in June, 2019. The interior light bulb burned out yesterday, and I learned that the bulb is not customer replaceable—a tech must do it. GE certified techs start at $109.99 for a house call, then possible additional charge for parts, i.e. the light bulb. That is amazingly expensive for a bulb replacement THAT I SHOULD BE ABLE TO DO MYSELF!! There are two adults that use it, so there isn’t excessive use to have the light burn out so quickly. I gave it 3 stars because I really do like the microwave.
Response from geappliances.comBy Mike@GEA, GE Appliances, March 10, 2022
Hi there,
We're happy to hear that you do like your microwave. We do understand your frustration about replacing the bulb and apologize for the inconvenience. The reason service is required is because changing the bulb requires disassembling the unit, which is something we do not provide instructions for. If there's anything you need, please let us know. Mike@GEA
We're happy to hear that you do like your microwave. We do understand your frustration about replacing the bulb and apologize for the inconvenience. The reason service is required is because changing the bulb requires disassembling the unit, which is something we do not provide instructions for. If there's anything you need, please let us know. Mike@GEA
Written by a customer while visiting geappliances.com