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Customer Reviews Collected from Samsung US |
Samsung - Streaming Audio Blu-ray Player - Black
Average Customer Rating:
4
Rating breakdown 122 reviews
5 Stars
67
4 Stars
28
3 Stars
6
2 Stars
7
1 Star
14
81%of customers recommend this product.
(
98 out of
121)
Customer Reviews for Samsung - Streaming Audio Blu-ray Player - Black
Customer Rating
1
I’d rather no stars!
on February 28, 2019
Posted by: chelseymarie_07
from New Mexico
Expertise:Intermediate
We have two of these one in bedroom and one in living room. The one in bedroom won’t play any disks at all, the one in living room plays one out of 5 or you have to keep trying. Both are less than 6 months old. Very very very disappointing!!!!!!!!! Guess I’ll have to switch to another brand!
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
TERRIBLE
on March 3, 2019
Posted by: Giggglesss
from Spring valley, IL
Expertise:Intermediate
It is March 3rd, 2019. This is the second time i’ve bought this blu-ray/dvd player. It’s only been since christmas. (2018). The first one didn’t work basically as i got it out of the box, this one lasted about 2 full freaking months. It freezes and then will not turn on. WASTE OF MONEY.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Occasional startup issues; No Hulu
on July 22, 2019
Posted by: Hombre1958
from Chicago
Expertise:Intermediate
I bought the unit several years ago, and it has functioned well for the most part. There are two issues. Since fairly early on, it occasionally refuses to power up, either by the remote or the unit power button. I have found that I have to unplug the unit, then plug it back in, and then it will start. More recently I got a message from Hulu that the unit would no longer be able to stream their service, as the operating system is too old. I'm not sure why the OS was not updated, bt it means I cannot use it for Hulu anymore.
Pros: Inexpensive
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Does not support a wireless connection
on November 14, 2019
Posted by: FrustratedShopper19
from Minneapolis, MN
Expertise:Intermediate
I bought this player planning on using streaming services in an upstairs room. Unfortunately, this player requires a wired connection to access the internet. Online set up directions say differently which is very frustrating. Even worse, during the attempted set up it seems to have shorted out and will no longer even start up. A complete waste of money.
Pros: Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
A Little Too Basic
on April 20, 2015
Posted by: RussB
Does eveything fine - buy there is no light to inform you that it is on. How much more would it have cost to add a simple LED?
I would recommend this to a friend!
Features
3
Performance
3
Design
2
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible performance for a what should be great products
on July 20, 2015
Posted by: dbnc2009
Expertise:Expert
I bought the BDJ-5100 to replace the old 5700, and am extremely disappointed. Everything freezes, discs, streaming, everything!! The worst part is that there is no indicator light to even let you know it's on. I only chose a Samsung because of the TV but now I will have to seek out another brand!!!!
Cons: Poor quality, Did not meet expectations, no display, freezes all the time
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
I would not recommend this product to anyone!
on January 4, 2016
Posted by: Kekara
We purchased this product in November and we noticed it wouldn't play DVD's. It continually stops every 9 seconds and freezes in the frame until we press play again. Super annoying! Brand new DVD's that should play don't and old DVD's work fine....Not ideal at all!
Cons: Poor quality, Did not meet expectations, operational
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
BD-J5100 not reliable
on April 23, 2015
Posted by: bdboles
from Texas
Expertise:Expert
Bought my first Blu-Ray player. Decided on this one as I don't need WiFi. Worked first time out of the box, but would not work second time. Required unplugging / re-plugging to get it to work, and even that failed on occasion. VERY disappointed that this unit doesn't even have an LED indicator to show it is powered on or off. Have returned. Will look for another model.
Pros: Inexpensive
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
4
Design
1
Value
4
Written by a customer while visiting Samsung US