oster.com Customer Reviews Collected from oster.com
Oster - 12" Electric Skillet - Black
Average Customer Rating:
3.4 out of 5
3.4
Open Ratings Snapshot
Rating breakdown 51 reviews
5 Stars
22
4 Stars
8
3 Stars
2
2 Stars
6
1 Star
13
61%of customers recommend this product. 
(
30 out of 49
)
Customer Reviews for Oster - 12" Electric Skillet - Black
Customer Rating
1 out of 5
1
Uneven, undependable
on January 26, 2016
Posted by: Gustiegal62
from Marion, Iowa
I've had this skillet for about three months, and am very disappointed. It's very hot where the element is, and anything in the right-hand third of the pan burns and sticks. It's virtually impossible to cook bacon, as it's so hot on part of it. Turn the temp control down a bit, and it appears to go off, and the bacon strips sit there in warm grease getting all rubbery. I've had electric skillets since I got married in 1964, and never had one so unsatisfactory. I retrieved my old one that hadn't been recycled and this one is on its way out.
No, I would not recommend this to a friend.
Response from oster.comBy Customer CareOsterFebruary 11, 2016
We have high expectations for our products here at Oster, and we would like the opportunity to change your experience with this electric skillet. Please contact our Customer Care Team at 1-800-334-0759, and we will be more than happy to resolve this for you. We are here for you Monday-Friday, 9am-6pm Eastern, and look forward to assisting you!
Written by a customer while visiting oster.com
Customer Rating
1 out of 5
1
after 2 months use
on May 24, 2015
Posted by: Dominique
from Texas, United States
Gender:Female
This was a gift from my mother. After using it occasionally for 2 months, this ring formed. I noticed it getting worse though I clean it and follow the instructions. It's a completely useless product now. All food sticks to the ring, even if you cook in olive oil, etc. The food sticks like nothing I've seen before. I am so disappointed in this product & I will not purchase any Oyster products in the future.
No, I would not recommend this to a friend.
Response from oster.comBy OsterCustomer CareMay 26, 2015
It certainly sounds as though your skillet isn't living up to our high standards and expectations either. We would like the opportunity to restore your faith in Oster, and encourage you to contact our customer care team at 1-800-334-0759 so we can help resolve your skillet troubles. We are available Monday-Friday 9am-6pm Eastern, and look forward to getting you back to cooking in Oster style!
Written by a customer while visiting oster.com
Customer Rating
5 out of 5
5
DuraCeramic Skillet
on March 13, 2016
Posted by: anourse
from Cheyenne, WY
Gender:Female
The skillet allowed me to cook my lunches quickly without adding any extra oil during cooking. This reduced grease splatter on the lid and when I was stirring the meat I was cooking with veggies. This made me able to be on my diet to keep my triglycerides low. The clean up was quick. The food did not stick. I was able cook eggs with cheese with no sticking and again no added oil needed. I have recommended my employer to buy this for our office since we are only allow to have a microwave and skillet to cook our lunches.a
I received this product as a sample to review..
I would recommend this to a friend!
Written by a customer while visiting oster.com
Customer Rating
1 out of 5
1
NOT WORTH IT
on February 26, 2017
Posted by: Hank 46832
from Warrens, WI, United States
Gender:Male
used this like 4 times. uneven heating, burns food, heat stained already, threw out box so can't return or I would. This is a cheap copy of the latest ceramic craze. Do yourself a favor and buy the original for a few dollars more. Wish I would have.
No, I would not recommend this to a friend.
Response from oster.comBy OsterCustomer ServiceApril 28, 2017
Thank you for your time and feedback! If you had any issues with your skillet please give us a call at (800) 458-8407, and one of our customer service representatives will be more than happy to assist you. For your convenience we are available Monday - Saturday, from 9am -6pm EST. Thanks again!
Written by a customer while visiting oster.com
Customer Rating
1 out of 5
1
poor coating
on December 7, 2014
Posted by: jimbo43
from Melbourne, FL, United States
1st one had pitting coating, got replacement it seems to scorch(burn)all in contact with area of element,circle.....never again going back to convential skillets
No, I would not recommend this to a friend.
Response from oster.comBy Dru F.Oster Customer CareJanuary 29, 2015
I'm sorry to hear about skillet. Please contact us at 1-800-334-0759. Our hours of operation are Monday-Friday 9am-6pm.
Written by a customer while visiting oster.com
Customer Rating
4 out of 5
4
Easy to use
on March 10, 2016
Posted by: Happycook
from San Antonio, TX, United States
Gender:Male
I love this product. I am always looking for new faster ways to make a meal in one pot and this is perfect for that. The lid that it comes with naked it easy to see if I need more water or if my food is done. The range and the tallies of the heating temperature are perfect or wide variety of food from sir fry to Mexican. It is very easy to clean my favorite part. Even if you leave it over night it won't stick. It's also easy to slide into a cabinet and put up while it's not in use. Another thing is that it heats up evenly and very quickly! My pans take forever to heat up on the stove.
I would recommend this to a friend!
Written by a customer while visiting oster.com
Customer Rating
1 out of 5
1
will not ever use again
on May 15, 2016
Posted by: Head pancake maker
from Portland, OR, United States
Gender:Male
I've had this pan for over four months and each time it has failed. Can not keep food from sticking or burning. Hard to clean as well.
No, I would not recommend this to a friend.
Response from oster.comBy OsterSupportCustomer ServiceMay 19, 2016
Not to worry! Call us at (800) 334-0759, and we will make sure your food does not get stuck, and your pan never fails you again. Thank you, and I look forward to your call.
Written by a customer while visiting oster.com
Customer Rating
2 out of 5
2
temperature control and receptacle
on November 20, 2016
Posted by: lu c
from wimauma fl
Gender:Female
got this pan in aug this year 2016 only use it to cook sunday morning breakfast noticed that it seemed to get hotter then the temp that it was set on then this morning (11-20-16) got the bacon cooked then started on the hash browns it was getting to hot so turned it down some and the pan went cold tried several times and different plugs just to make sure that it was getting power ended up using my regular fry pan anyway when i went to clean it up i detached the temperature control and noticed that one of the prongs from the pan was still in the plug in the nut was still attached the area where it should have been showed electrical burning around the area the pan is now useless i feel that this was the cause of it getting hotter then what the temp on the control knob was set on since i bought it
No, I would not recommend this to a friend.
Response from oster.comBy SunbeamCustomer ServiceNovember 25, 2016
Please allow us to help you! We can be contacted at (800) 667-8623 where a representative will be available from 9am - 6pm EST Monday - Friday. We look forward to hearing from you!
Written by a customer while visiting oster.com
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