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Customer Reviews Collected from oster.com |
Oster - 12" Electric Skillet - Black
Average Customer Rating:
3.4
Rating breakdown 51 reviews
5 Stars
22
4 Stars
8
3 Stars
2
2 Stars
6
1 Star
13
61%of customers recommend this product.
(
30 out of
49)
Customer Reviews for Oster - 12" Electric Skillet - Black
Customer Rating
1
Initially I loved this skillet!
on April 14, 2020
Posted by: TianaH
from Kansas City, MO
Gender:Female
Initially this skillet worked extremely well. 5 stars for sure! I bought it back in august when our oven went out and began using it regularly. Now 8 months later a ring has developed where the heating element is and I have to scrub to get food off. Every time I cook no matter what it is food sticks to that ring. There’s also a corner that doesn’t get hot at all!! I should’ve just bought an induction cook top.
Response from oster.comBy Oster, Consumer Care, April 16, 2020
Thank you for letting us know.We are sorry to hear about the problems you experienced.I understand this must be very frustrating on your end. Should there be any concern,feel free to contact us at 1-800-334-0759.We are always happy to help.
Written by a customer while visiting oster.com
Customer Rating
5
Great product
on April 27, 2020
Posted by: Nikki42
from Alabama
Gender:Female
Love this skillet, however I lost the cord in a move. Where can I get a replacement cord so I can enjoy my skillet again.
I would recommend this to a friend!
Response from oster.comBy Consumer Care , February 12, 2021
We are glad to hear that you love our Oster® DuraCeramic™ 12" Square Electric Skillet. As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Oster products. You can purchase Oster products and replacement parts at any of our retail partners.
You may find this complete list of our online and in-store authorized retailers:
Amazon, Walmart, Target, Bed, Bath & Beyond, Best Buy, Costco Wholesale, Meijer, Macy's, Kroger, Kohl's, Sam's Club and The Home Depot.
Hope this helps!
You may find this complete list of our online and in-store authorized retailers:
Amazon, Walmart, Target, Bed, Bath & Beyond, Best Buy, Costco Wholesale, Meijer, Macy's, Kroger, Kohl's, Sam's Club and The Home Depot.
Hope this helps!
Written by a customer while visiting oster.com
Customer Rating
2
No low heat on my unit too hot.
on September 2, 2020
Posted by: Robertp
from Boston mass
Gender:Male
Bought this a couple weeks ago and
I figured low cost this will work fine.
I like cooking at the low heat and my
Unit even on low the heat was too high.
When I put it on simmer it would just turn off. Maybe I got a bad one and others are ok but I just don't know. I have electric stove that's hard to control and that's the reason I like to use these skillets but honestly my stove is easier to handle than
The unit I purchased.
I figured low cost this will work fine.
I like cooking at the low heat and my
Unit even on low the heat was too high.
When I put it on simmer it would just turn off. Maybe I got a bad one and others are ok but I just don't know. I have electric stove that's hard to control and that's the reason I like to use these skillets but honestly my stove is easier to handle than
The unit I purchased.
No, I would not recommend this to a friend.
Response from oster.comBy Oster, Consumer Care, September 3, 2020
Thank you for taking the time to share your experience. Please accept our sincerest apology for the inconvenience this has caused you. We have high expectations for our products here at Oster and we expect them to last.
We'd like to learn more about your situation and what exactly happened. We want to make things right. We encourage you to please give us a call at 1-800-667-8623 or send us a message through email and we will get you all taken care of. For your convenience, we are here to help you Monday-Friday, from 9 am-5 pm, EST. We look forward to assisting you.
We'd like to learn more about your situation and what exactly happened. We want to make things right. We encourage you to please give us a call at 1-800-667-8623 or send us a message through email and we will get you all taken care of. For your convenience, we are here to help you Monday-Friday, from 9 am-5 pm, EST. We look forward to assisting you.
Written by a customer while visiting oster.com