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Customer Reviews Collected from geappliances.com |
GE - 1.4 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - White
Average Customer Rating:
4.4
Rating breakdown 3,169 reviews
5 Stars
2,133
4 Stars
633
3 Stars
155
2 Stars
91
1 Star
157
89%of customers recommend this product.
(
2,682 out of
3,000)
Customer Reviews for GE - 1.4 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - White
Customer Rating
1
Disappointing lifespan
on November 5, 2020
Posted by: dsptd1
I bought this GE model slightly over 2 years ago following extensive research and had been pleased with it for the most part. A week ago it began intermittently displaying the power failure (PF) code for no reason, but it continued to work. Then a few days later, in the middle of heating up a frozen meal, it just stopped suddenly as though there had been a power outage. No unusual sound or burning odor as others had experienced. However, testing the outlet showed it wasn't a power outage--the microwave had simply died. I tried unplugging and plugging it back in and trying an alternate power outlet to no avail. My previous microwave had lasted over 15 years, so I am extremely disappointed that this one would die after just over two years of light use; it still looks brand new! Because it's past the one-year warranty, I assume I have no recourse. Will never buy a GE appliance of any type again.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances, November 6, 2020
Hello dsptd1- We apologize for your experience. This is certainly not something we would expect to hear. We understand how this would be frustrating. Please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your microwave. Thanks for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
4
Easy to use
on November 17, 2020
Posted by: AMA67
from KCMO
Got this for my parents when their old one quit. Easy to use.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Overall Rating
on December 9, 2020
Posted by: DJR15
from Syracuse NY
We like the overall size, performance and features. The one we like best is being able to use the timer and the microwave at the same time.
I would recommend this to a friend!
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Cooks fast and even .
on January 19, 2021
Posted by: CCinMB
from Myrtle Beach South Carolina
Sorry to say but the construction was not what I expected for the price. My old GE microwave was sturdy and the door was tight and had a feel of great quality even the day we tossed it. Only problem was the paint coming off from the rollers on carousel.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
2
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 20, 2021
Hi CCinMB - Thanks for your loyalty! We're so glad to hear your microwave is doing a good job. Your comments for improvement with the construction and quality of materials used for our new microwaves is appreciated. As we always strive to improve products for our customers, we’ll be sure and share your comments with our design team. Thanks for being a loyal GE Appliances customer! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice Countertop Microwave
on February 10, 2021
Posted by: TNtom
from Johnson City, TN
We replaced an older microwave (basically the same model and size). The older unit seemed much more powerful (1200 watts vs. 1100 watts on new microwave). Controls are sensitive to the touch, which is good, but graphics are small and harder to read than previous model.
I would recommend this to a friend!
Features
3
Performance
3
Quality
5
Value
4
Response from geappliances.comBy Mike@GEA, GE Appliances, March 5, 2021
Hello TNtom,
Thanks so much for taking time to review your microwave. We are happy to know you appreciate the controls! We do apologize for any issues reading the control panel. We can understand your frustration. Thank you for your continued support. Best wishes. Mike@GEA
Thanks so much for taking time to review your microwave. We are happy to know you appreciate the controls! We do apologize for any issues reading the control panel. We can understand your frustration. Thank you for your continued support. Best wishes. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Working as it should
on April 9, 2021
Posted by: Starfire116
from Las Vegas, NV
This microwave oven was a replacement for my previous GE that was over 20 years old (maybe 26). I am hoping that this new one works as good as that previous model. I noticed right at the start that this new one appears and feels to be made with much thinner outer shell and the latch seems a bit weak. So far, for the short time I've had it, seems to work for my needs as it should and it's a little faster. It's a small amount of watts more than the previous model so faster is a good sign. Overall I feel it's comparable to others in it's class and would recommend it. Only time will tell how well it will hold up to usage.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
easy to use
on May 17, 2021
Posted by: Sister Joan
from Rhode Island
Love the choice of buttons for specific amounts of time (1-6), so that I don't have to punch in a time each time I use it. Like the turntable and how it sets on the turning rack....easy to clean.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Very nice oven, but. . . .
on May 17, 2021
Posted by: RodneyB
from Novi, Michigan
A very good microwave oven; good features and simple to operate. Cooking results are excellent. My only complaint is the shortness of the electric cord--only 3 ft. long when my previous GE microwave oven had a 4 ft. cord, which is much more practical. The explanation given in the manual is the shorter cord is a safety feature so folks don't trip over the cord. Get real!! All the shorter cord does is make it necessary in many if not most cases for the consumer to use an extension cord, which is potentially much more dangerous. I used a grounded extension cord, but not every consumer will do this. The shorter cord seems like an example of a solution searching for a problem.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com