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Customer Reviews Collected from Samsung US |
5 Series 1000W 5.1-Ch. 3D / Smart Blu-ray Home Theater System
Average Customer Rating:
4.1
Rating breakdown 115 reviews
5 Stars
63
4 Stars
29
3 Stars
5
2 Stars
6
1 Star
12
83%of customers recommend this product.
(
92 out of
111)
Customer Reviews for 5 Series 1000W 5.1-Ch. 3D / Smart Blu-ray Home Theater System
Customer Rating
4
Many Features, but Compromises Are Noticeable
on July 17, 2018
Posted by: BASF
from Concord, MA
Expertise:Expert
The system packs a lot of features in one package, and the sound quality is surprisingly good for the price. The best feature is the "wireless" rear speakers that must by connected to a powered remote amp that wirelessly picks up the rear signals from the front unit. This arrangement allows more freedom in placing the rear speakers out of sight. At this bargain price, however, the seldom mentioned compromises are noticeable: 1) the DVD/BD player sounds like a coffee grinder when it opens up, closes, and starts the disc rotating: 2) the internal fan cooling the amp is noisy and audible when the amplified sound level is low. One annoyance is that attempting to play a CD or DVD-Audio disc automatically turns the TV monitor on if the two are connected by the HDMI ARC cable. Even trying to get the FM tuner to operate will turn on the TV if the user is not quick enough on the remote. (The instructions on programming the FM tuner are very badly written and out of order. It will take experimentation and patience to get that to work.)
All in all, the system is worth the effort because it offers quite good sound for a price around that of a single decent rear speaker from most other companies.
Pros: Inexpensive
Cons: Not high def
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Love it when it works but the second one I’ve had
on September 3, 2018
Posted by: Tom H
from Milwaukee Wi
Expertise:Intermediate
I bought the system and we’re good for about a year and then I took it in since I have a full exchange warranty, got another one brand new and now three months later this one stopped working also
Pros: Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on November 12, 2018
Posted by: Trainpainter
from Knoxville, TN
Just purchased yesterday. Struggled setting components up. Followed directions carefully and can only get sound out of center, left, and subwoofer speakers. Wireless speakers do not work nor does the right speaker.
Pros: Realistic color
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Great while it worked
on August 16, 2019
Posted by: pouzanoff
from Escondido, CA
Expertise:Expert
Worked great for about a year, then the center speaker started cutting in and out. The rear speakers started randomly disconnecting, and my Samsung smart TV would stop connecting to it, I would have to factory reset it every time for it to work. I really want a new system but I am waiting for a 4k DVD surround system. I am surprised Samsung has not put one out yet.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
My Review for HT-J5500W Home Theater System
on January 3, 2020
Posted by: UN HAPPY CUSTOMER
from Fort Myers, Florida
Expertise:Intermediate
After 3 months the CD player kept opening and closing continuously, after 18 months the receiver component failed completely - so now I'm stuck with 5 speakers, a blue tooth amp that only works with one receiver and a sub...
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Had it about a year or so love the sound
on April 16, 2020
Posted by: Luv2Shop
from Edgecomb Maine
Expertise:Expert
Sounds an looks great, bought it refurbished but the disc player only worked for about 4 months an I've owned a couple new one before
Pros: Inexpensive, Lightweight
Cons: Did not meet expectations
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Didn't Last
on June 17, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] died after 2 years. very disappointed. i would purchase something with a good warranty.
Features
3
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
HT-J5500W Power Cycle Problems Make Useless
on June 27, 2020
Posted by: KJCL
[This review was collected as part of a promotion.] do not buy this unit. there are more than 100 consumer complaints on their customer care site about a glitch that started around 6/17/2020. no patch or fix offered so far.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
3
Written by a customer while visiting Samsung US