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Customer Reviews Collected from Samsung US |
5 Series 1000W 5.1-Ch. 3D / Smart Blu-ray Home Theater System
Average Customer Rating:
4.1
Rating breakdown 115 reviews
5 Stars
63
4 Stars
29
3 Stars
5
2 Stars
6
1 Star
12
83%of customers recommend this product.
(
92 out of
111)
Customer Reviews for 5 Series 1000W 5.1-Ch. 3D / Smart Blu-ray Home Theater System
Customer Rating
1
Menu started looping with no fix
on July 30, 2020
Posted by: Anonymous
from Trenton, New Jersey
no sound from my tv, after 3 yrs homepage starting looping. menu at tv just appear for 1 sec and then disappear, and message at ht just display loading / no disc, dvd not in use. cannot reset since menu is on a loop, doesn't stay up long enough to do a factory reset (with disc or without, with usb same). unplugged system, pressed reject or stop for couple of secs as a default factory reset, no luck.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Not what I was expecting.
on October 27, 2020
Posted by: Anonymous
from Manatee County, Fl. USA
1st this system was sortta disappointing from the start. weak, tinish sounding, no adjustments to see if you are taking the sound from the tv. 2nd the never ending boot cycle started.this can't be fixed? so what was a fairly costly disappointment has turned into a useless piece of trash! should have known better. i also own a samsung smart tv that is the dumbest thing ever. try loading an app that was not part of the thousand useless apps that were bundled with the tv in the first place.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Broken from start
on January 30, 2022
Posted by: Eddy D
have not been able to use this product because it is stuck in the "power cycle" mode. i can't even get past the menu. paid all this money for a brand new broken product. and there is no help on the internet or any samsung forum.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US