| Customer Reviews Collected from bose.com |
Bose - SoundLink Portable Bluetooth Speaker III - Silver/Black
Average Customer Rating:
4.4
Rating breakdown 135 reviews
5 Stars
95
4 Stars
17
3 Stars
9
2 Stars
10
1 Star
4
Customer Reviews for Bose - SoundLink Portable Bluetooth Speaker III - Silver/Black
Customer Rating
4
Bose quality sound
on January 4, 2016
Posted by: Kurtchr
Gender:Male
When connect, the sound quality is superb. My only frustration with a speaker at this price is the bluetooth connection. It is hit and miss and often doesn't connect even when asked to do so.
Response from bose.comBy Ryan, Bose Service, January 6, 2016
Thank you for taking the time to write your review. Any time that a customer refers to the sound quality as "superb", we know we are doing something right. We hope you are getting the opportunity to take advantage of the built-in battery as well for the convenience of taking it with you on the go.
If you are having pairing issues, there are a couple of effective troubleshooting steps that trying.
Make sure the system is on
Press and hold the Bluetooth button for approximately 10 seconds
The system will emit a 'bee-boop' tone, indicating that the stored pairing list has been cleared. The button can be released
Remove the SoundLink from the source device's pairing list (refer to manufacturer for instruction)
Reset the SoundLink by pressing and holding the Mute button for approximately 10 seconds
If this doesn't take care of it for you, we'd like to explore this with you further as we are confident we can identify the issue and resolve it for you. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM and on Sat., 9 AM – 7 PM ET.
If you are having pairing issues, there are a couple of effective troubleshooting steps that trying.
Make sure the system is on
Press and hold the Bluetooth button for approximately 10 seconds
The system will emit a 'bee-boop' tone, indicating that the stored pairing list has been cleared. The button can be released
Remove the SoundLink from the source device's pairing list (refer to manufacturer for instruction)
Reset the SoundLink by pressing and holding the Mute button for approximately 10 seconds
If this doesn't take care of it for you, we'd like to explore this with you further as we are confident we can identify the issue and resolve it for you. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM and on Sat., 9 AM – 7 PM ET.
Written by a customer while visiting bose.com
Customer Rating
4
Iphone call through speaker
on February 22, 2016
Posted by: Mr Bill
Gender:Male
I used a communication cord plugged into the Aux ports to have a group of people listen to the person calling me worked great.
Written by a customer while visiting bose.com
Customer Rating
4
Bose and what they stand for.
on March 11, 2016
Posted by: Dusk
I liked an in-store display of Bose speakers and decided to purchase this product. However the experience was much different when I took it home.
When listening to the audio from Bose speakers, the first thing I felt was heaviness. The SoundLink 3, this speaker, and pretty much every speaker from Bose sound really lackluster. It sounds and feels like they "make" it sound good - sophisticated, whole. The audio, or the bass sounds 'forced'. Bose makes the sound of their products seem substantial.
Buttons feel hollow, feel and sound tacky.
Response from bose.comBy Julius, Bose Service, March 14, 2016
Hello Dusk,
Thank you for your review. We appreciate the feedback. We encourage our customers to try our products at home with their own media so they can hear what the product truly sounds like. However, you should definitely be getting much better sound quality than what you have described. The SoundLink III is our best-sounding portable Bluetooth speaker to date, delivering plenty of volume with rich, deep bass and clear highs. One thing to try is to reset the system by holding the mute button for about 10 seconds until the 3 LEDs flash, then reconnecting your Bluetooth device and seeing if the sound is different. If you are still getting the same audio issue from multiple devices, there may be something going on with that speaker and we would definitely like to help.
We have emailed you to get more information, but we are also available to speak by phone if you prefer at 800-380-4831 Monday through Friday 9am to 9pm and Saturday 9am to 7pm EST.
Thank you for your review. We appreciate the feedback. We encourage our customers to try our products at home with their own media so they can hear what the product truly sounds like. However, you should definitely be getting much better sound quality than what you have described. The SoundLink III is our best-sounding portable Bluetooth speaker to date, delivering plenty of volume with rich, deep bass and clear highs. One thing to try is to reset the system by holding the mute button for about 10 seconds until the 3 LEDs flash, then reconnecting your Bluetooth device and seeing if the sound is different. If you are still getting the same audio issue from multiple devices, there may be something going on with that speaker and we would definitely like to help.
We have emailed you to get more information, but we are also available to speak by phone if you prefer at 800-380-4831 Monday through Friday 9am to 9pm and Saturday 9am to 7pm EST.
Written by a customer while visiting bose.com
Customer Rating
4
Great portable guitar amp
on April 14, 2016
Posted by: Arthur
Gender:Male
Great way to play guitar on batteries! Plug your guitar into a pre-amp or stomp compression box. Use a 1/4"mono to 1/8" stereo patch cord between the box and the bose. Bring up the volumes to the appropriate levels & play for hours! It won't quite rock Madison Square Garden(unless you mike it), but its good for jammin' around.
Written by a customer while visiting bose.com
Customer Rating
4
We love it!
on May 26, 2016
Posted by: Shelley
Gender:Female
We bought it for ourselves for Xmas and have used it daily since. Easy to set up. Almost foolproof. Love the versatility! I am sure you will invent something even better.
Written by a customer while visiting bose.com
Customer Rating
2
Disappointed
on January 20, 2017
Posted by: Fabjet
Gender:Male
The sound is good but the battery is shameless. It dies after 1.5 h at 60-70% volume. On top of that even if you plug it after the battery dies you need to turn it off so the battery can recharge. You don't have the possibility to plug it and keep enjoying the music. It is a real drag during a party!!! My purchase was a mistake it is useless, it now sits on a corner and i don't use it anymore. On top of that the WIFI connection with an Apple MacBook is problematic. Not happy.
Response from bose.comBy Ryan, Bose Service, January 25, 2017
Thank you for taking the time to write your review. We are happy that you enjoy the sound quality of this speaker.
The battery behavior you are describing doesn't appear to be normal. You should definitely be able to enjoy the speaker when connected to power and it should last much longer than you are describing.
We'd love to take a closer look with you and encourage you to call us. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST.
The battery behavior you are describing doesn't appear to be normal. You should definitely be able to enjoy the speaker when connected to power and it should last much longer than you are describing.
We'd love to take a closer look with you and encourage you to call us. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST.
Written by a customer while visiting bose.com
Customer Rating
1
Problem
on April 10, 2017
Posted by: Frijol11
Gender:Male
I bought my bose speaker 3 monts ago and the battery lasts only 3 hours and it supposedly has a duration of 14 hours, what can I do?
I live in Costa Rica.
I live in Costa Rica.
Written by a customer while visiting bose.com