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Customer Reviews Collected from lg.com |
LG - BP550 - Streaming 3D Wi-Fi Built-In Blu-Ray Player - Black
Average Customer Rating:
3.5
Rating breakdown 349 reviews
5 Stars
146
4 Stars
62
3 Stars
33
2 Stars
26
1 Star
82
61%of customers recommend this product.
(
181 out of
298)
Customer Reviews for LG - BP550 - Streaming 3D Wi-Fi Built-In Blu-Ray Player - Black
Posted by: Bluray player model 35
Verified Purchase:Yes
Played good for a while and then stopped playing blurays I sent it back for repair and it did it again and ots not the first 1 eighter had same problems on same model before this 1 but didn't have receipt to return it
Quality
1
Features
1
Value
1
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, April 22, 2023
We appreciate your feedback as your satisfaction matters to us. We’re sorry to learn that you we're having issues with your LG Blu-Ray Disc™ Player with Streaming Services and Built-in Wi-Fi®, model BP350. Please know that this is not the experience we are trying to achieve. It's hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best product possible. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. If you need additional assistance, you can reach us at our customer service line at (800) 243-0000 or send us a private message through Facebook or Twitter using @LGUSSupport, including your product's model number and your contact information. It would be our pleasure to assist you. ^Danee
Written by a customer while visiting lg.com
Posted by: William Susan
from Hudson FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works well with remote remote and the smart LG TV. It reads Blu-ray and regular DVDs fine.
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Very Limited Streaming Capability
on August 10, 2023
Posted by: CMD245
from Pittsburgh
Although the box says "Enjoy content from additional streaming services." it comes preloaded with Prime Video and Netflix and does not allow additional streaming services to be added. Disappointing.
Quality
4
Features
2
Value
2
Response from lg.comBy LG Customer Experience team, Customer Care, August 11, 2023
Hello! The BP350 doesn't feature Smart TV functions, like the webOS store, but we're here to reassure you that our electronics development team uses feedback exactly like this to see how we can better provide what the LG Family is looking for, so thank you! ^Ian
Written by a customer while visiting lg.com
Posted by: SheilaVG
from Bellingham, WA
Verified Purchase:Yes
It's nice looking and small. The picture is great and it's easy to figure out the remote control.
Pros: ease of use
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Navy Bob
from Laurel. MD
Verified Purchase:Yes
Great picture and sound. Delivery was quick and with in the timeline promised. If I had to find a fault was the HDMI cord was not included, who doesn't have one or two laying around?
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: BigJon54
Verified Purchase:Yes
[This review was collected as part of a promotion.] Was a Christmas present for our son. Replaced a DVD player. Likes it, plays well.
Written by a customer while visiting lg.com
Posted by: beau697777
Verified Purchase:Yes
the player i have plays everything mostn playersdontmy burnermay even play european stuff
anyvway
anyvway
Written by a customer while visiting lg.com
Posted by: Whiskey4Two
from Hannibal MO
Verified Purchase:Yes
It does exactly what I need it to do. It however does not remember the network after I power it off.
Pros: ease of use, Features/Settings
Written by a customer while visiting lg.com