 |
Customer Reviews Collected from frigidaire.com |
Frigidaire - Professional 12-Cup Coffeemaker
Average Customer Rating:
2.1
Rating breakdown 32 reviews
5 Stars
6
4 Stars
1
3 Stars
1
2 Stars
6
1 Star
18
22%of customers recommend this product.
(
7 out of
32)
Customer Reviews for Frigidaire - Professional 12-Cup Coffeemaker
Customer Rating
5
Great coffeemaker !
on December 22, 2011
Posted by: Dave
We love our coffee, our old Bunn NHBB was starting to leak, and lets face it, it's an expensive unit too run having a water heater that runs 24/7. So the search began for it's replacement....after much reading and research we ordered the Cuisinart DCC-1200 Brew Central, later that day a friend told me that her's almost caught on fire!!! back to the internet, searched for that model and fire and surprise, surprise....seems the Cuisinart company has had many an issue with smoking/fire...UPS took that one back!! So back to the drawing board, while picking up a laptop that was being repaired at Bestbuy I spied this little beauty, I know the company well, we have several of their products, never any issues. Let's start from the beginning, the unboxing, it is packed really well, after a quick reading of the instructions we ran the initial cleaning run through..and onto the COFFEE!! We were both really impressed with the temperature of the coffee, it is spot on, for a unit without a 24/7 heater it is truely impressive. The carafe heater has two options, regular and hi, we use high and up too two hours later we have hot coffee.
The only negative I can think of is the area where you pour your water in, it is a bit on the small side and fully emptying the carafe can be difficult, but with that being said I will be buying this unit again if and when this unit fails.
The only negative I can think of is the area where you pour your water in, it is a bit on the small side and fully emptying the carafe can be difficult, but with that being said I will be buying this unit again if and when this unit fails.
FYI...to brew ten cups it takes about 8-9 minutes at regular brew strength (nice option) and you can go do other things while you wait, it beeps three time to let you know it's COFFEE TIME !!!
You'll have too excuse me...I'm off to get another cup of coffee....
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Drips
on February 20, 2012
Posted by: llg
The coffee maker works in all areas well and the coffee is nice and hot. We have it set on strong coffee and the lowest setting on the burner. If we set the burner at medium or high the coffee burns fast and doesn't taste good. It's a nice looking unit and not overly large. The problem is the coffee pot (carafe) drips. It doesn't matter if you pour slow or fast, it will drip every time. There's always a puddle of coffee on the counter and trailing wherever you take the pot. I have to wipe the pot before I place in back into the coffee maker so it doesn't drip on the heating plate and burn. Today while cleaning the carafe I noticed under the plastic ring that caps off the glass and holds the lid, there is a clear silicone seal that I'm guessing is suppose to a. attach the plastic top to the glass and b. seal the two together. Well there is a gap of about an inch and a half and of course the gap is in the pour area near the spout. Could this be causing the leak? Maybe, but either way it is a pain to clean up the counter after every pour.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Pot, but Can't Figure Out Warmer
on March 6, 2012
Posted by: Coffee Gal
I just bought this coffee pot yesterday while browsing at Best Buy. I love the features accept I have the warmer set for 120 min and do not finish my coffee in that time. I cannot figure out how to turn the warmer back on to keep the coffee hot for awhile longer. The manual doesn't seem to explain that well. Can someone help??
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Update on Drips review
on April 6, 2012
Posted by: llg
I just wanted to give an update on my past review "Drips".
I was contacted by the company with them expressing their concern for my issue. I was asked to contact their Small Appliance Dept. where I spoke with the kindest Representative. She apologized for my problems and assured me that they would send me a replacement pot right away. I received my replacement in about a week and it's perfect! No drips! I am very happy I called and very happy with the response of the company!!! Thanks!
I was contacted by the company with them expressing their concern for my issue. I was asked to contact their Small Appliance Dept. where I spoke with the kindest Representative. She apologized for my problems and assured me that they would send me a replacement pot right away. I received my replacement in about a week and it's perfect! No drips! I am very happy I called and very happy with the response of the company!!! Thanks!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Coffee Maker
on June 5, 2012
Posted by: Jan
Well, I've finally give up on the Bunn coffee makers, after about 10 years of returning about 5. This time around I choose this new coffee maker and I love it. It's quick to brew and the coffee taste great. Loving my morning coffee. Thanks
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Loved it...until it quit
on July 10, 2012
Posted by: TeamNextGen
I've never been happy with any of the various coffee makers we've owned,until we bought this model.I love the way it looks,performs well and is easy to use.
A few days ago,it failed to produce any coffee.The display indicates brewing like normal,and you can hear the usual faint clikcing noise(thermostat or relay clicking on/off I'm assuming?),but the burner plate doesn't get hot and apparently the water isn't being heated either,as it doesn't get pushed up the tube into the drip head.
Hopefully this is not a common problem,but I'd have a hard time buying another or recommending it.
A few days ago,it failed to produce any coffee.The display indicates brewing like normal,and you can hear the usual faint clikcing noise(thermostat or relay clicking on/off I'm assuming?),but the burner plate doesn't get hot and apparently the water isn't being heated either,as it doesn't get pushed up the tube into the drip head.
Hopefully this is not a common problem,but I'd have a hard time buying another or recommending it.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Lasted 3 months
on August 17, 2012
Posted by: Ken
I bought my second Frigidaire Coffee Maker in May, 2012. The previous one lasted 4 months and died in April. Since I loved it (while it worked) I decided to take a chance on a new one.
Unfortunately, this one died in the same way. (The display still lights up but coffee is not pumped and not heated.) When I looked at customer reviews (including at least one at this site) I discovered many people experiencing the same defect.
I hope Frigidaire figures out the problem with this unit and fixes it. Until then, please be warned that you may experience bad reliability.
Unfortunately, this one died in the same way. (The display still lights up but coffee is not pumped and not heated.) When I looked at customer reviews (including at least one at this site) I discovered many people experiencing the same defect.
I hope Frigidaire figures out the problem with this unit and fixes it. Until then, please be warned that you may experience bad reliability.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Value
on August 26, 2012
Posted by: Tony Apf
I needed to replace my Mr. Coffee and looked extenxively for a quality Coffee brewer. After doing many comparisons of the poular brands, I stumbled upon the Frigidaire model. The Frigidaire model caught my eye with its styling and the extra, but easy to use functions. My first cup was amazing and opened my eyes to what a true cup of home brwewd coffee should taste like. I only buy the organic coffee, and the brewing process of the Frigidaire brought out all of the flavors in a Peruvian bean. My only complaint is that the hinge on the lid weakened after a mont, and doesnt stay open by itself. A monor inconvienence for a great cup of joe. Moderately priced and well worth the money. Thanks Frigidaire, for adding this much needed appliance to your list of products
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com