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Customer Reviews Collected from lg.com |
LG - 2.0 Cu. Ft. Over-the-Range Microwave - Black
Average Customer Rating:
4.4
Rating breakdown 158 reviews
5 Stars
112
4 Stars
23
3 Stars
11
2 Stars
5
1 Star
7
88%of customers recommend this product.
(
139 out of
158)
Customer Reviews for LG - 2.0 Cu. Ft. Over-the-Range Microwave - Black
Customer Rating
3
Problem with the Extenda Vent
on January 11, 2013
Posted by: Lisa
from East Windsor, NJ, USA
Love the sleek look and LG's innovation. I like the idea that the Extenda Vent covers the front burners and offer better ventilation. However, after 5 weeks use, the front of the vent that extends out (steel part) started to warp. It's quite disappointing!
I had to call LG to schedule an in-home service appointment this week. So, hopefully things will work out.
Pros: Performance, Style/Design, easy to use, Features/Settings
I would recommend this to a friend!
Quality
2
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Classy and quality with good service
on October 27, 2011
Posted by: Built a New Home
from San Francisco
My wife and I looked long and hard for a good looking stainless steel microwave to match our new kitchen. I also wanted a technically well made unit (I am an engineer) and was pretty fussy about a brand and model.
We also wanted an over-the-range unit which would actually extract and the extendible extractor on this unit did not disappoint.
We initially had a small problem with the unit (interior light) and the help I received from LG went way beyond what one might expect from a manufacturer.
I'd recommend this unit (and brand) to anyone who asked me.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Dead after 3 Years and 2 Months
on May 23, 2015
Posted by: RGS01
from Knoxville, TN, USA
Purchased the LMHM2017 in Nov. 2011 and absolutely loved this microwave. Used 90% of the cook settings. Popcorn setting was on the money. The Extend-A-Vent was very useful when foods were burned on the underlying gas range to quickly dissipate smoke. However, the microwave did not last for a reasonable amount of time. It died in January 2015 so I'm out hunting a replacement. If LG had not reduced the height and location of the viewing window, I would consider another LG to match my 2011 LG appliances. LG....you lose on this one! Will purchase another brand where I can see what's over-cooking. What on earth were you thinking? Listen to the women who use these appliances.....please.
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
3
Written by a customer while visiting lg.com
Customer Rating
1
Possessed
on July 23, 2010
Posted by: ksymon13
from Newark, Ca
I can't wait to repleace this microwave. It's never worked right since the day I got it. I have had the door replaced with the computer control in it. The lights on the number went out within a few months so the numbers read incorrectly. There's been times when the thing won't shut off and you have to leave the door open. It's not worth putting any more moeny into it!
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
3
I have had this now just over a year
on July 21, 2011
Posted by: Anonymous
from Franklinton, NC
I purchased this microwave and after a year of use, I can tell you the vented hood part of it is terrible. The door does not close correctly all the time which causes you to open and close repeatly just to operate the oven.We bought this to match up with our LG gas stove which is great! We own several LG products but, this is one we wish we never bought.
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
2
Written by a customer while visiting lg.com
Customer Rating
5
An overall great product with great features.
on May 12, 2012
Posted by: MRDB
from New Smyrna, FL
I bought it to replace an existing unit. It was easy to install and with the extended exhaust fan it works much better for venting when my wife is cooking. It is so quiet when the microwave is in use I no longer have to turn the television up to cover the noise. Best purchase in years.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Replacement of a defective LG product
on September 25, 2013
Posted by: Summit
from Summit, NJ, USA
I purchased this LG microwave to replace another LG microwave that lasted a few months. My guaranty was bought back and I did not have the courage to change the brackets. This one is already giving signs of issues. Overall, not very pleased with the brand as we have equipped our entire new house with LG appliances.
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
4
This is one microwave oven you can't pass up!
on October 9, 2013
Posted by: Steelerforever
from Williamsburg, VA, USA
We've been using this microwave for about a month now and my wife loves it. The operation of the oven continues to impress me. Everything about it works great, and it accents our LG refrigerator. I would recommend this microwave oven to anyone. Because I installed this myself, I couldn't give the overall rating an excellent. The reason preventing this score from being excellent, was the lack of instructions for the installer. I'm mechanically inclined and can do just about anything, but had to improvise in order to successfully install this oven. Now I know this doesn't have anything to do with the ovens looks, or operation but the procedure writers are part of the LG team. I installed this to save money. If you are using someone else to do the installation, then buy this oven. You won't be sorry.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com