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Customer Reviews Collected from lg.com |
LG - 2.0 Cu. Ft. Over-the-Range Microwave - Black
Average Customer Rating:
4.4
Rating breakdown 158 reviews
5 Stars
112
4 Stars
23
3 Stars
11
2 Stars
5
1 Star
7
88%of customers recommend this product.
(
139 out of
158)
Customer Reviews for LG - 2.0 Cu. Ft. Over-the-Range Microwave - Black
Customer Rating
3
Audible alarm not very loud
on January 12, 2013
Posted by: Sonny
from Florida
I have had this product for two months now, and I don't know how many times I have burnt something on the stove because I couldn't hear the timer alert. There is only two settings on or off. No volume control. When food is finished the alert only alerts for about 10 seconds and shuts off; so if you are doing something else your food gets cold.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
4
Features
2
Value
3
Written by a customer while visiting lg.com
Customer Rating
1
A Turkey!!!
on July 18, 2012
Posted by: WALT
from Plymouth, MA
I have only been using this unit for 2 months and it died!! Very disappointed. I furnished my new kitchen with all LG appliances based on my LG washer that I've had for over 2 years with no problems. I should have paid attention to all the bad reviews I read. Now I have to enter the 3 ring circus that is called "service". Good luck to me.
No, I would not recommend this to a friend.
Quality
1
Written by a customer while visiting lg.com
Customer Rating
2
Nosiy and missing key features
on June 15, 2010
Posted by: y2kc5oh
from Chciago
This unit does a very good job of cooking food as it should. Other than that, it falls short. While cooking it is extremely noisy with all sorts of internal vibrations. There is no "timer" function - something so basic, I never even thought to look for it as a feature on a microwave. I would not buy this again.
Cons: Features/Settings, loud
No, I would not recommend this to a friend.
Quality
2
Features
1
Value
2
Written by a customer while visiting lg.com
Customer Rating
5
an outstanding machine
on September 28, 2011
Posted by: jpl
from rural Nebraska
I especially like the reheat and defrost features, this microwave cooks very evenly, the only negative is a noisy vent fan which is probably the case with most over the stove models. The unit is very quiet when cooking.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Cosmetic problem I can't solve
on January 16, 2015
Posted by: Ruger1
from Chino, CA, USA
The film that covers the control buttons has unsightly bubbles that I have tried to smooth to no avail. Microwave works great, is quiet and without these bubbles would be fantastic.
Pros: Performance
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
3
Written by a customer while visiting lg.com
Customer Rating
2
Great Microwave - however
on December 16, 2017
Posted by: KM63
from Las Vegas NV
[This review was collected as part of a promotion.] This has been a very reliable microwave and still is. But trying to find
parts for it seems impossible, at least from LG direct. Sad :(
Otherwise it would be a 5 Star rating
parts for it seems impossible, at least from LG direct. Sad :(
Otherwise it would be a 5 Star rating
Pros: Features/Settings
I would recommend this to a friend!
Quality
2
Features
5
Value
3
Response from lg.comBy Chris, Customer Service, December 18, 2017
Parts and accessories can be obtained through our parts distributor, Encompass Parts. Their contact number, for placing orders and pricing information, is 866-779-7906. You can also use their website, at https://www.encompassparts.com/ ^CP
Written by a customer while visiting lg.com
Customer Rating
1
TOO DEEP
on August 26, 2014
Posted by: smc
from Scarsdale, NY
I was really disappointed by the size of this microwave. It stuck out 3-4 inches beyond the upper cabinets. It's appearance is clunky. I hate that it has buttons for mac and cheese and chicken nuggets -- something so trashy about that (yes that is what I feed my kids but I don't need to advertise it on my kitchen appliances. I was trying to do an economical but current style -- with the look of built-in but without actually doing built-in appliances and it has worked out with the availability of counter-depth fridges and some custom carpentry by my husband, BUT this microwave ruined the whole look. Yuck!
The bottom line -- it's much too big, much too DEEP and it's not an oven/microwave, so why?? I'm not roasting a turkey -- I'm heating leftovers. I bought it because I wanted a strong fan but didn't think I'd be sacrificing style. I read tons of reviews but no one mentioned this so I felt I MUST write a review (even though I never do). I've had OTRs in my old kitchen twice and don't recall this -- have the sizes increased in recent years?? I didn't pay close enough attention to the dimensions when shopping because I expected OTR design would make sense with home much of the range it covers and would not stick out beyond upper cabinets -- seems obvious! The door is SO deep too so you can't even customize with some sleek built-in looking carpentry around it because the door wouldn't be able to open if you did. This microwave/fan might work great -- I don't know -- haven't used it yet -- this review is just about it's appearance and size. I'm sad and mad!
The bottom line -- it's much too big, much too DEEP and it's not an oven/microwave, so why?? I'm not roasting a turkey -- I'm heating leftovers. I bought it because I wanted a strong fan but didn't think I'd be sacrificing style. I read tons of reviews but no one mentioned this so I felt I MUST write a review (even though I never do). I've had OTRs in my old kitchen twice and don't recall this -- have the sizes increased in recent years?? I didn't pay close enough attention to the dimensions when shopping because I expected OTR design would make sense with home much of the range it covers and would not stick out beyond upper cabinets -- seems obvious! The door is SO deep too so you can't even customize with some sleek built-in looking carpentry around it because the door wouldn't be able to open if you did. This microwave/fan might work great -- I don't know -- haven't used it yet -- this review is just about it's appearance and size. I'm sad and mad!
No, I would not recommend this to a friend.
Features
2
Value
1
Written by a customer while visiting lg.com
Customer Rating
3
Beware
on May 10, 2011
Posted by: HappyGuy
This unit must be mounted to an upper cabinet or a sturdy shelf
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Written by a customer while visiting lg.com