usa.canon.com Customer Reviews Collected from usa.canon.com
Canon - VIXIA HF R500 HD Flash Memory Camcorder - Black
Average Customer Rating:
3.8 out of 5
3.8
Open Ratings Snapshot
Rating breakdown 24 reviews
5 Stars
7
4 Stars
9
3 Stars
5
2 Stars
2
1 Star
1
67%of customers recommend this product. 
(
2 out of 3
)
Customer Reviews for Canon - VIXIA HF R500 HD Flash Memory Camcorder - Black
Customer Rating
4 out of 5
4
Great Camcorder for the money
on March 27, 2016
Posted by: bbuggy112
from Fort Thomas, KY, United States
I use this camcorder for dirt track racing and film many of my friends. They all comment how crystal clear the video comes out on a DVD. The downfall to what I use this for is that after a night of racing I cannot get the front protective shutter to close and usually have to blow it out with an air gun. It does not have threads on the end for a filter. This is my only complaint about it.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4 out of 5
4
Very nice camcorder
on January 9, 2015
Posted by: Kalena
from San Ramon, CA
This was my first Canon purchase and I am very pleased. The camcorder is small, lightweight and very easy to use. I was able to fit it inside my purse.
I would recommend this camcorder for starters. I plan on purchasing more Canon products in the future.
Written by a customer while visiting usa.canon.com
Customer Rating
5 out of 5
5
Great camcorder for the price!
on November 21, 2014
Posted by: PhotoshopDon
from St .Louis, MO
I had a Canon FS100 previously and was looking to upgrade to a camcorder with higher resolution. I researched Canons camcorders, and purchased the Vixia HRF500. The quality of the recordings are beautiful and very sharp and you can't beat the price. The only thing that I wish it had on it was remote zoom, but that comes with the higher price models.
Written by a customer while visiting usa.canon.com
Customer Rating
3 out of 5
3
Some feature are great-some not so much
on September 24, 2014
Posted by: bojo360
from Upper Midwest
Can't use LED screen in sunlight. Long range focus takes a longer time to register than I would have hoped.Stabilization works great at long range. Picture quality is very good. Snapshot is okay, Zoom is okay but you can take a photo out with any good video editor. Convenient compact size. Lens cover doors will fog lens when used outdoors over long periods Economical. User friendly.Touch screen very handy for average to smaller fingers. I would buy again for my modest needs..
Written by a customer while visiting usa.canon.com
Customer Rating
4 out of 5
4
Nice Camera
on May 1, 2015
Posted by: Bobsessed
from Commerce GA
I probably waited too long to buy a new digital video camera. The last one I had was a VHS-C type! I bought the Canon Vixia HF R500 simply because of the fact that it has an input for an external microphone......and the price was excellent. I want to do recordings of my band and video documentation of musical ideas, and this camera fits the bill. There are far more features in this camera than I ever thought possible at this price. Most of the features are things that I personally don't need, but they're nice to have. I like the different modes of video recording that allow you to change the look of the finished video, and also there are provisions for changing the way the audio is recorded. This is a great camera for a person just getting started in digital video! Highly recommended.
Written by a customer while visiting usa.canon.com
Customer Rating
2 out of 5
2
Not a great experience
on November 30, 2014
Posted by: Grump
from CT
I like the camera, it's easy to use, works well, and all that. This was my first camcorder purchase but not my first Canon product purchase. I have a Canon P&S camera, and a Canon all in one printer / copier / scanner. This could be my last Canon purchase though. I simply could not get the Image browser software to work after wasting hours of time trying to get it to work which included browsing the help forums. It's clear this is sub-standard software and I'm not the only one that has had a problem. I'm considering sending the camera back as it's somewhat useless without the Image Browser EX software. Nice try, thanks but no thanks.
Written by a customer while visiting usa.canon.com
Customer Rating
2 out of 5
2
very pleased with product
on January 7, 2015
Posted by: jim
from denver co
I am so far very pleased with the product. This is a new experience and using the camcorder to do the basics is going very well.
I have a major complaint. Considering the price of the product I am very upset that it does not come with an operating manual.
You are referred to the website for the manual only to find that Canon expects you to print out 200 pages to have a complete manual. Same is true for the software to use the camcorder with your computer. Instead of sending a disc to upload the software as other electronic manufacturers do you are expected to go on line to download that information. I can assure you that these penny pinching items by Canon on an expensive piece of electronics will be a major consideration in my choice of future products I buy
Written by a customer while visiting usa.canon.com
Customer Rating
1 out of 5
1
Not good
on October 11, 2014
Posted by: JC
from TN
The touch screen is a bad idea because I could not make all the functions work due to my finger size and I have only slightly larger than normal size hands. I wear size 11 gloves. I gave it away.
Written by a customer while visiting usa.canon.com
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