 |
Customer Reviews Collected from sodastream.com |
SodaStream - Jet Soda Maker Starter Kit - Black/Silver
Average Customer Rating:
4.1
Rating breakdown 156 reviews
5 Stars
91
4 Stars
31
3 Stars
12
2 Stars
10
1 Star
12
84%of customers recommend this product.
(
122 out of
145)
Customer Reviews for SodaStream - Jet Soda Maker Starter Kit - Black/Silver
Posted by: SamNYC
from New York, NY
Gender:Female
Verified Purchase:Yes
We have had SodaStreams for about five years now, and our first two were this basic model and were excellent. For some reason this basic model has been changed so that there is a metal tip on the "injector" and there is no loud noise to let you know when your water is fully "gassed up." We are finding that this machine does not get our water bubbly enough. Even after six or seven presses. Very frustrating.
No, I would not recommend this to a friend.
Response from sodastream.comBy customer service, May 17, 2018
We are sorry to hear you don't care for the changes we have made to our sparkling water maker. We did in fact update our machines to have a silent valve based on consumer feedback that they didn't care for the loud noise. When making your beverage if your stream coming from the nozzle is reaching the bottom of your bottle then you are carbonating. If the stream isn't going all the way to the bottom we recommend you call one of our sparkling water specialists at 1-800-763-2258 or email them at SparklingWaterSpecialist@sodastream.com.
Written by a customer while visiting sodastream.com
Posted by: Sorry Charlie
from Dover, Delaware
Gender:Female
Verified Purchase:Yes
2nd purchase. Pump part has poor plastic strength. 2x broke, the newest one lasted a week then broke. Still usable but it will be the last.
No, I would not recommend this to a friend.
Response from sodastream.comBy customer service, May 21, 2018
We truly value our consumer’s satisfaction and I am very sorry to learn that you had a less than wonderful experience with our product. I would appreciate if you could give us another opportunity to convince you of the quality of our products and would be happy to offer assistance and, if necessary, repair or replace your product. In order for us to help you, we ask that you call one of our Sparkling Water Specialists at 1-800-763-2258 or email them at SparklingWaterSpecialist@sodastream.com and we would be happy to address your concerns.
Written by a customer while visiting sodastream.com
Posted by: Melisabeth
from Oregon
Gender:Female
Verified Purchase:Yes
I bought mine for Mothers' Day and it works great, no issues.
I would recommend this to a friend!
Written by a customer while visiting sodastream.com
Posted by: Dax8787
from Port Charlotte, FL
Gender:Female
Verified Purchase:Yes
Love the easy way it works. Happy not to have all the store bought bottles around
I would recommend this to a friend!
Written by a customer while visiting sodastream.com