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Customer Reviews Collected from lg.com |
LG - 65" Class (64.5" Diag.) - OLED - Curved - 2160p - Smart - 3D - 4K Ultra HD TV
Average Customer Rating:
4.5
Rating breakdown 62 reviews
5 Stars
46
4 Stars
8
3 Stars
3
2 Stars
2
1 Star
3
93%of customers recommend this product.
(
53 out of
57)
Customer Reviews for LG - 65" Class (64.5" Diag.) - OLED - Curved - 2160p - Smart - 3D - 4K Ultra HD TV
Customer Rating
3
Why Have LG stopped making curved Tv's?
on February 5, 2020
Posted by: Chris B Hamon
[This review was collected as part of a promotion.] Why Have LG stopped making curved Tv's? I was hoping to buy one!
Response from lg.comBy ^DLI, LGE Social Media, September 1, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
I now have fox tv burned into my tv
on July 2, 2019
Posted by: viperman1950
from Dyer indiana
My tv is now almost 4 years old. I had Fox news on hold for approx. 15 minutes and now the logo is burned in to my tv. LG knew there was a defect in these tvs but never did anything about it. Now warranty is up and I'm stuck with it.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy Chris, Customer Service, July 2, 2019
Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV experiencing image retention.
Please contact LG Customer Support so that we can better investigate your image retention issue and assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Again, thank you for sharing your feedback about your TV and we hope to help you get this resolved together.
Please contact LG Customer Support so that we can better investigate your image retention issue and assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Again, thank you for sharing your feedback about your TV and we hope to help you get this resolved together.
Written by a customer while visiting lg.com
Customer Rating
4
awesome TV but....
on December 5, 2018
Posted by: hardrive
from fort lauderdale
[This review was collected as part of a promotion.] got the 65 inch 9600 curved in Dec of 2015 and i love it from the mouse style remote to the picture quality. however a year later and its starts to make a weird noise like a rock hitting a glass window but not everytime , fast forward 3 yrs later its gotten to a point where the pop glass sound is every 30 mins or so, even when the TV is off for several hrs . Dec 2018 i'm calling in the service plan.
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: DJCHANCE916
from Sacramento
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had this Smart TV for over a year now, and I can’t imagine not having it in my life to begin with. The colors are so pure and true, along with its ease of use, make it the best television I have ever owned hands down. The 3D works incredible on it as well. Everyone just happens to compliment it when they come over.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Best TV Ever
on January 22, 2018
Posted by: hugh2200
from Crownsville MD
[This review was collected as part of a promotion.] I have owned this 55" for 2 years I cant find a better picture anywhere....BEST TV I ever owned
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great OLEG TV
on September 26, 2017
Posted by: Larryx23
from New City, NY
[This review was collected as part of a promotion.] I wanted a large screen TV for my newly renovated family room and this one was my top choice. I am excited about the picture quality and am glad I purchased it.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Pristine picture
on September 25, 2017
Posted by: Caliman
from California, United States
[This review was collected as part of a promotion.] Love the clarity and color spectrum! Hooked up to my amplifier, I have great sound, wish it had Dolby atmos
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Amazing features
on September 23, 2017
Posted by: Jklein316
from Spokane, WA, United States
[This review was collected as part of a promotion.] Love this tv! Amazing picture quality and so many additional features for different types of media. However, the LG website shows my model as a curved, OLED, TV but it is not.
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com