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Customer Reviews Collected from lg.com |
LG - 65" Class (64.5" Diag.) - OLED - Curved - 2160p - Smart - 3D - 4K Ultra HD TV
Average Customer Rating:
4.5
Rating breakdown 62 reviews
5 Stars
46
4 Stars
8
3 Stars
3
2 Stars
2
1 Star
3
93%of customers recommend this product.
(
53 out of
57)
Customer Reviews for LG - 65" Class (64.5" Diag.) - OLED - Curved - 2160p - Smart - 3D - 4K Ultra HD TV
Customer Rating
5
Exceptional TV
on April 20, 2015
Posted by: donaldm241
from Florida
This new OLED is exceptional. Picture is bright, sharp, and colors vivid. Audio using internal speakers has a "tinny" sound with no depth. Better than most flat screens, but external audio system (e.g sound bar) is recommended by this user. Amazon video 4K is not supported. A call to Amazon says they are working on it, but as of April 2015, all you can stream is HD 1080p. TV supports Dolby 5.1 audio on optical out and ARC and this works great for sources like streaming, but sources via HDMI only have PCM audio. I like the new web-os 2.0 very much and the magic remote is great. Interface for settings as well as apps is fast and quick.
Pros: Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Manufactures defect
on October 31, 2016
Posted by: Salm
from New Port Richey, FL, United States
[This review was collected as part of a promotion.] Stationary logos permanently imprint on the screen, manufacturer new about the defect and sold them anyway, then fixed the problem on the newer version, guess what no warrantee for the consumer who bought the older version
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
5
Awsome TV!
on July 28, 2015
Posted by: hodad77
from Houston, TX, USA
The picture display is very good. There can be some reflection at times. It is best viewed in a darker environment. Some reviews I've seen on this TV post that the sound is not good but I find it excellent. I watch action movies in 5.1 surround sound via my external system and it is a movie theater experience. This TV is worth the entertainment value it delivers. I've had several friends comment on how stylish it looks, too.
Pros: Performance, Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
awesome TV but....
on December 5, 2018
Posted by: hardrive
from fort lauderdale
[This review was collected as part of a promotion.] got the 65 inch 9600 curved in Dec of 2015 and i love it from the mouse style remote to the picture quality. however a year later and its starts to make a weird noise like a rock hitting a glass window but not everytime , fast forward 3 yrs later its gotten to a point where the pop glass sound is every 30 mins or so, even when the TV is off for several hrs . Dec 2018 i'm calling in the service plan.
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
I now have fox tv burned into my tv
on July 2, 2019
Posted by: viperman1950
from Dyer indiana
My tv is now almost 4 years old. I had Fox news on hold for approx. 15 minutes and now the logo is burned in to my tv. LG knew there was a defect in these tvs but never did anything about it. Now warranty is up and I'm stuck with it.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy Chris, Customer Service, July 2, 2019
Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV experiencing image retention.
Please contact LG Customer Support so that we can better investigate your image retention issue and assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Again, thank you for sharing your feedback about your TV and we hope to help you get this resolved together.
Please contact LG Customer Support so that we can better investigate your image retention issue and assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Again, thank you for sharing your feedback about your TV and we hope to help you get this resolved together.
Written by a customer while visiting lg.com
Customer Rating
5
The best of the Best
on December 22, 2015
Posted by: mdpdmd22
from New Jersey, United States
This is without a doubt the finest picture I have ever seen. The only downside is the price. It is 20% better than any TV on the planet at double the price. Anyway, I LOVE IT!
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
amazing must see
on April 8, 2015
Posted by: petermaz
from New York, NY, USA
Picture unmatched with any current display i have seen.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Nice box with some short-comings.
on September 23, 2017
Posted by: Chief Nick
from Cottonwood Shores, TX, United States
[This review was collected as part of a promotion.] From the get-go I've had some disappointment with this fridge. The water/ice station is of poor design. First off, the ice dispenser lever is back-lighted making it difficult to determine the level of water when one gets up in the middle of the night seeking a drink without turning on room light. Also, the paddle on that lever is pivoted and will sometimes cause the water receptacle to slip off its bottom causing spillage if one isn't very careful where the lip of the glass or cup is placed. When one stops the water flow, there's a metallic clanking in the rear of the cabinet.
The compressor is both noisy and constant, running more than any of my previously owned fridges.
Pros: Style/Design, Performance, Quality, easy to use
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com