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Customer Reviews Collected from lg.com |
LG - Optimus Mobile Phone (Unlocked) - Black/Gray
Average Customer Rating:
3.4
Rating breakdown 301 reviews
5 Stars
122
4 Stars
51
3 Stars
27
2 Stars
25
1 Star
76
58%of customers recommend this product.
(
150 out of
259)
Customer Reviews for LG - Optimus Mobile Phone (Unlocked) - Black/Gray
Customer Rating
5
Great Player
on April 15, 2023
Posted by: MFBM
from Glendora, CA
[This review was collected as part of a promotion.] Purchased to match to my LG TV as the then current player failed. Excellent picture quality and features. Came with Netflix, Prime, YouTube and others. Controls on remote easy to understand and use.
Pros: Quality
Quality
5
Features
5
Value
5
Response from lg.comBy Cazzandra Galangco, LG Social Media, April 18, 2023
We’re so glad that our product was able to exceed your expectations! We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Thank you so much for taking the time to leave us a 5-star review. We can't wait to welcome you back for your next LG product review! -Cazz
Written by a customer while visiting lg.com
Customer Rating
1
Worst purchase
on April 22, 2023
Posted by: Bluray player model 35
Played good for a while and then stopped playing blurays I sent it back for repair and it did it again and ots not the first 1 eighter had same problems on same model before this 1 but didn't have receipt to return it
Quality
1
Features
1
Value
1
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, April 22, 2023
We appreciate your feedback as your satisfaction matters to us. We’re sorry to learn that you we're having issues with your LG Blu-Ray Disc™ Player with Streaming Services and Built-in Wi-Fi®, model BP350. Please know that this is not the experience we are trying to achieve. It's hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best product possible. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. If you need additional assistance, you can reach us at our customer service line at (800) 243-0000 or send us a private message through Facebook or Twitter using @LGUSSupport, including your product's model number and your contact information. It would be our pleasure to assist you. ^Danee
Written by a customer while visiting lg.com
Customer Rating
5
Blu Ray DVD jimmy
on August 6, 2023
Posted by: William Susan
from Hudson FL
[This review was collected as part of a promotion.] Works well with remote remote and the smart LG TV. It reads Blu-ray and regular DVDs fine.
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Very Limited Streaming Capability
on August 10, 2023
Posted by: CMD245
from Pittsburgh
Although the box says "Enjoy content from additional streaming services." it comes preloaded with Prime Video and Netflix and does not allow additional streaming services to be added. Disappointing.
Quality
4
Features
2
Value
2
Response from lg.comBy LG Customer Experience team, Customer Care, August 11, 2023
Hello! The BP350 doesn't feature Smart TV functions, like the webOS store, but we're here to reassure you that our electronics development team uses feedback exactly like this to see how we can better provide what the LG Family is looking for, so thank you! ^Ian
Written by a customer while visiting lg.com
Customer Rating
5
Good Deal for a Hany Little Machine
on January 9, 2024
Posted by: SheilaVG
from Bellingham, WA
It's nice looking and small. The picture is great and it's easy to figure out the remote control.
Pros: ease of use
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Great video and sound
on January 15, 2024
Posted by: Navy Bob
from Laurel. MD
Great picture and sound. Delivery was quick and with in the timeline promised. If I had to find a fault was the HDMI cord was not included, who doesn't have one or two laying around?
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Grear Blu-Ray player
on January 22, 2024
Posted by: BigJon54
[This review was collected as part of a promotion.] Was a Christmas present for our son. Replaced a DVD player. Likes it, plays well.
Written by a customer while visiting lg.com
Customer Rating
5
burn baby burn
on February 7, 2024
Posted by: beau697777
the player i have plays everything mostn playersdontmy burnermay even play european stuff
anyvway
anyvway
Written by a customer while visiting lg.com