Samsung US Customer Reviews Collected from Samsung US
Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 772 reviews
5 Stars
545
4 Stars
145
3 Stars
24
2 Stars
14
1 Star
44
90%of customers recommend this product. 
(
673 out of 748
)
Customer Reviews for Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Customer Rating
5 out of 5
5
New Washer
on January 8, 2016
Posted by: Coalman527
from pa
Expertise:Intermediate
Very pleased with this machine. Controls are easy to read and use. Performance is excellent.
Pros: Realistic color
Cons: price
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
very efficient
on January 9, 2016
Posted by: Cwgrlsteph
from Phoenix, AZ, USA
Expertise:Expert
This was my first brand new purchase. I couldnt be happier with the value
Pros: Inexpensive, Bright display, Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great washer
on January 9, 2016
Posted by: Frankie7
from New Jersey, USA
Expertise:Intermediate
Only had it for a couple of weeks but so far so good. Clothes look and smell great!
Pros: Inexpensive, Realistic color, Bright display, Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Just Got it
on January 12, 2016
Posted by: ExplorePathfinder
from Oregon
Expertise:Intermediate
Well, I just got it. The installers ran an empty cycle and it didn't leak. Thats about all I can say now. More in the coming years.
Pros: Inexpensive
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy Camille Samsung CareAugust 12, 2022
Hi ExplorePathfinder,

We appreciate you taking the time to leave us a review on your new device. You made an excellent choice, and we are pleased to hear how happy you are! Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.

Your Reference Ticket Number: 1144794487

Have a great day.

^Camille
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product at a very reasonable price
on January 14, 2016
Posted by: Rg42
Expertise:Intermediate
The washing machine is much quieter than our previous one. It also seems to do a much better job of cleaning the laundry especially the garments that are very dirty from yard work.
We are especially please with the reduced noise level of the machine during the spin cycle. It has much less vibration than our previous machine.
Overall, we are very pleased with this purchase and would recommend Samsung to our family members and friends.
Pros: Inexpensive, Bright display, Durable, functionality
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
SHORT TIME OWNER
on January 15, 2016
Posted by: mustangsallly03
from Colorado, USA
I have only had this washer 2 weeks, but so far so good. I am confident that I will continue to think it is an excellent machine. The only thing that I would find a fault with is that it has to sit further away from the wall than my other, top load (not sure why) and in my small, condo laundry room, it really mattered. That was not mentioned online or at the store., before I bought it.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on January 16, 2016
Posted by: Muddybuddy
I love the features that are built into this washer! Digital display, load balance, integrated detergent/softener/bleach tray, plus a cell phone app to diagnose error codes, etc. I actually recommended the product to a friend before I even owned one. And I'm glad for them and me. Samsung has always been a leader with quality products.
Pros: Inexpensive, Bright display, Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far it is exactly what I wanted.
on January 16, 2016
Posted by: DomesticRosie
from Arizona, USA
Expertise:Expert
Have only owned this washer about 3 months. After owning a different brand I swore I would never buy a frontload washer again but.... This model won me over and it has all I would ever need in a washer. The final spin has different speed settings and it I use the top two highest spins. Really helps when it comes to drying time. Also it senses the necessary water levels, therefore saving water which is a big plus for us living in the southwest where water is a bit pricey. Recommend you do your homework. Check out reviews on various sites, check with repairmen and sales persons. Also make sure you leave your front load washer door open and don't forget to use the clean cycle at least once a month. You can go longer if you are not a heavy user ie small children, pets, heavyily soiled garments etc.
Pros: Realistic color, Bright display, Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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