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Customer Reviews Collected from Samsung US |
Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Average Customer Rating:
4.5
Rating breakdown 772 reviews
5 Stars
545
4 Stars
145
3 Stars
24
2 Stars
14
1 Star
44
90%of customers recommend this product.
(
673 out of
748)
Customer Reviews for Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Customer Rating
5
great product.
on March 3, 2016
Posted by: hongkong2016
from Minneapolis, MN, USA
Expertise:Intermediate
the name said it all. great product. nice feature.
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
great machine but...
on March 4, 2016
Posted by: carolnrusty
from Hephzibah, GA, USA
Expertise:Expert
I really love this washing machine but it does have a tendency to leak around the front seal if its not properly leveled.It does a great job of washing my clothes and the variety of washing options is wonderful.I have noticed that it does wobble a bit on some loads.Especially if the load is a small load or a larger load like blue jeans
Pros: Bright display, Durable, water saver
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great value and price
on March 4, 2016
Posted by: ceigee
from Lansing, MI, USA
Expertise:Expert
uses less water and does a great job cleaning...very quite.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
had doubts
on March 4, 2016
Posted by: mgkg
from cle
Expertise:Intermediate
until we did research, we did not know the benefits of this type washer, as well as possible negatives, this being "musty" smell. Several people I spoke with state that leaving the door open, and wiping it dry, will stop the smell. We have only had the machine for 3 weeks, and has of now no smell, and clothes are clean, less wet, so less dryer time.
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good Washer, Needs More Upkeep than Most Washers
on March 5, 2016
Posted by: Missmagill
from Coopersburg, PA 18036, USA
I like my Samsung Washer's features and it cleans clothes efficiently and quietly, however there is a filter at the bottom of it that requires bi-monthly cleaning and the machine began smelling mildewy after only a week of use. We now have to keep the washer door open all the time, which is annoying and a space constriction we were not expecting upon purchase.
Pros: Bright display, quiet
Cons: Did not meet expectations, higher maintenance
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
2
Response from Samsung USBy Chrystel, Samsung Care, August 18, 2022
Hi Missmagill,
Thank you for contacting us. It saddens us that your washer has a mildew smell. I understand how troublesome this experience can be.
To help you with this, I am providing these links below to guide you on the concern you're having.
The washing machine has a mildew smell:
https://www.samsung.com/us/support/troubleshooting/TSG01110749/
How to clean Samsung washing machine:
https://www.samsung.com/us/support/answer/ANS00030150/
How to use the Self-Clean feature on your Samsung Top Load Washer:
https://www.youtube.com/watch?v=fmGEO_PX-qs
Should you need assistance, you may reach us via the following for immediate support:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144814340
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for contacting us. It saddens us that your washer has a mildew smell. I understand how troublesome this experience can be.
To help you with this, I am providing these links below to guide you on the concern you're having.
The washing machine has a mildew smell:
https://www.samsung.com/us/support/troubleshooting/TSG01110749/
How to clean Samsung washing machine:
https://www.samsung.com/us/support/answer/ANS00030150/
How to use the Self-Clean feature on your Samsung Top Load Washer:
https://www.youtube.com/watch?v=fmGEO_PX-qs
Should you need assistance, you may reach us via the following for immediate support:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144814340
Thank you for choosing Samsung. Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on March 6, 2016
Posted by: SamsungUser2344577687
I love all the added features with this washing machine.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quiet Washer and Nice Clean Clothes
on March 7, 2016
Posted by: MonaMe
from Davison, MI
Expertise:Intermediate
We are very happy with this washer, so far. It seems to run smoother and quieter than our first Samsung washer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
best washer I ever owned
on March 8, 2016
Posted by: nanagoatspress
The washer is unbelievable it cleans my clothes perfect. It is the quietest washer ever.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US