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Customer Reviews Collected from Samsung US |
Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Average Customer Rating:
4.5
Rating breakdown 772 reviews
5 Stars
545
4 Stars
145
3 Stars
24
2 Stars
14
1 Star
44
90%of customers recommend this product.
(
673 out of
748)
Customer Reviews for Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Customer Rating
4
Not bad so far
on May 29, 2016
Posted by: Mandovill
from Boise,ID
Just got this washer a week ago. So, far it's very easy to use.
Pros: Inexpensive, Bright display, Built-in speakers
Cons: have to leave door open to prevent mildew.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is a fun machine to watch work.....so quite.....
on May 31, 2016
Posted by: mrbobsez
from Napa Valley, CA, USA
Expertise:Expert
we love our new washer! It is so quite and so simple to use such a treat after using an old machine.All of our friends and family get a chance to see it operate.....its so quite that you can't hear it and we have to check to see if it is operating!
Pros: Inexpensive, Bright display, Built-in speakers, Durable, Lightweight, quite
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Washer
on June 3, 2016
Posted by: Whisper56
from Longview, WA, USA
Expertise:Intermediate
It is so awesome with all the settings it meets all my needs. It is also more earth friendly.
Pros: Bright display, Durable
Cons: wish they came with stands
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Washer
on June 3, 2016
Posted by: jtran170
from MO
Expertise:Intermediate
Bought this washer only a week ago but so far its incredible. The design is slick and even though we havent had it very long we are very impressed.
Pros: Inexpensive, Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Bad Vibration during spin cycle
on June 4, 2016
Posted by: Thedo
from Fountain Valley, CA
Expertise:Expert
This washer makes terrible vibration during the spin cycle. Even with the feet leveled correctly, the washer will move around during the spin cycle because it vibrates violently. This vibration will definitely shorten the life of the washer. Otherwise, it is a good washer. But I don't recommend it until Samsung fix the design.
Pros: Bright display
Cons: Poor quality, Did not meet expectations, vibrate too much
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
4
Response from Samsung USBy Noraina, Samsung Care, April 13, 2022
Hello Thedo,
Thank you for reaching out and sharing your feedback about your Samsung washing machine. I understand you're having an issue with your washing machine as it vibrates during the spin cycle. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01109143/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00080262/ to know what's the best laundry load size for your washing machine and dryer.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung washing machine.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144399776.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung washing machine. I understand you're having an issue with your washing machine as it vibrates during the spin cycle. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01109143/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00080262/ to know what's the best laundry load size for your washing machine and dryer.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung washing machine.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144399776.
-Noraina
Written by a customer while visiting Samsung US
Customer Rating
5
Loving the quiet sound
on June 8, 2016
Posted by: OllyeT
from Alabama
Expertise:Beginner
I purchased this washer in replacement to an older model previously purchased . The washer has exerted expectations I forget it's been turned with its noise reduction. I love it and recommend it to anyone .
Pros: Inexpensive, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
THE BEST !! EXCELLENT !!
on June 9, 2016
Posted by: MARY05
from Hollywood, FL, USA
Expertise:Intermediate
GREAT PRODUCTS, CUSTOMER SERVICE STAFF ALWAYS READY TO HELP!! WITH ANY QUESTION OR SERVICE REQUIRE !
Pros: Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Super Quiet
on June 11, 2016
Posted by: Flare
from WA
I can't get over how quiet my new front loading washing machine is. I am also extremely happy at how much laundry I can do at one time. So far I have no complaints.
Pros: Inexpensive, Bright display, Durable
Cons: heavy to move
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US