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Customer Reviews Collected from Samsung US |
Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Average Customer Rating:
4.5
Rating breakdown 772 reviews
5 Stars
545
4 Stars
145
3 Stars
24
2 Stars
14
1 Star
44
90%of customers recommend this product.
(
673 out of
748)
Customer Reviews for Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Customer Rating
3
Good price, good performance
on June 30, 2016
Posted by: KeriSoVery
Expertise:Expert
This is my second front loading machine but my first Samsung. My other machine lasted over 10 years. That is a rarity these days. I'm hoping this machine lasts as long. Although I've only had the machine for less than a week, it's performance so far has been good.
Pros: Bright display
I would recommend this to a friend!
Features
3
Performance
4
Design
3
Value
3
Response from Samsung USBy Chrystel, Samsung Care, August 19, 2022
Hi KeriSoVery,
Thank you for sending this review. We are pleased to hear how satisfied you are with the washer's performance. We value your observation, and we will continue working on improving the quality of the products we offer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this ticket number 1144818384, which will help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
Thank you for sending this review. We are pleased to hear how satisfied you are with the washer's performance. We value your observation, and we will continue working on improving the quality of the products we offer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this ticket number 1144818384, which will help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
My wife loves the features of this appliance.
on June 30, 2016
Posted by: Addingconvenience
Expertise:Intermediate
Bought new machine after 20 years with previous one. Really lIked everything about the new front load washer. Added pedestal to make for more convenience.
Pros: convenient, does a great job
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on July 1, 2016
Posted by: GmaJ
from West Sacramento, CA
Expertise:Beginner
We purchased the Samsung Front load washer a couple of weeks ago. It's my first front loader, so I had to read the instructions carefully. I've used it on a comforter, as well as normal wash. Everything comes out so clean! Items haven't shrunk or faded. Love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great washer!
on July 1, 2016
Posted by: Housemommy
from Bessemer, al
This washing machine is wonderful. My clothes are very clean and it is very quietc and energy efficient!
Pros: Bright display, Realistic color, Durable, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great washer
on July 1, 2016
Posted by: Meama
from Tennessee
Expertise:Beginner
I just received my new washer and dryer and they are amazing!! I washed five load today. The clothes came up pretty clean. I love the sound feature! Great price and pretty design. I would love to add the sensitize feature and the washer will be perfect!!
Pros: Bright display, Durable, Inexpensive
Cons: does have sensitize bottom
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Front Loader Washing Machine
on July 3, 2016
Posted by: ecupirates
from Greenville, NC, USA
Expertise:Beginner
I purchased my washing machine on a Friday. On Monday I had the store switch it for another one because it was making a horrible squeaking sound during the rinse and spin cycles. The second machine (same model as the first) makes the same sound. We have made sure the machine is level and balanced. We cannot figure out what is causing the noise. The machine washes great and we really like it, I just wish I could figure out the source of the noise so that I could get it to stop.
Pros: Bright display, Inexpensive
Cons: noisy during rinse and spin cycles
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Response from Samsung USBy ROSSINI, Customer Care, June 7, 2022
Hello ecupirates,
We appreciate your patience in dealing with the situation that you're having right now with your product. and we sincerely apologize for any inconvenience this may have caused.
Please know that we value your feedback and we will continuously work on improving the quality of the products we offer.
Your issue is something we can improve with the steps provided in this links:
Samsung washing machine is noisy
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Cycles, settings, and features on your Samsung Washing machine
https://www.samsung.com/us/support/answer/ANS00061937/
Samsung washing machine error codes
https://www.samsung.com/us/support/troubleshooting/TSG01002001
How to reset your washing machine
https://www.samsung.com/us/support/answer/ANS00087882/
If you need additional assistance you may reach us via the following links.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:
1144577302
Thank you for choosing Samsung.
^Ross
We appreciate your patience in dealing with the situation that you're having right now with your product. and we sincerely apologize for any inconvenience this may have caused.
Please know that we value your feedback and we will continuously work on improving the quality of the products we offer.
Your issue is something we can improve with the steps provided in this links:
Samsung washing machine is noisy
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Cycles, settings, and features on your Samsung Washing machine
https://www.samsung.com/us/support/answer/ANS00061937/
Samsung washing machine error codes
https://www.samsung.com/us/support/troubleshooting/TSG01002001
How to reset your washing machine
https://www.samsung.com/us/support/answer/ANS00087882/
If you need additional assistance you may reach us via the following links.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:
1144577302
Thank you for choosing Samsung.
^Ross
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on July 4, 2016
Posted by: Reeee
from New Rd, New Jersey, USA
Expertise:Expert
Works great, is easy to use and extremely durable
i love it
try it!
i love it
try it!
Pros: Bright display, Durable
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Washer
on July 5, 2016
Posted by: Mn63
Expertise:Beginner
Just purchased and so far happy the price was good
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US