Samsung US Customer Reviews Collected from Samsung US
Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 772 reviews
5 Stars
545
4 Stars
145
3 Stars
24
2 Stars
14
1 Star
44
90%of customers recommend this product. 
(
673 out of 748
)
Customer Reviews for Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Customer Rating
5 out of 5
5
Great Features. Love Samsung products!
on July 24, 2016
Posted by: Lovely1shopper
from Columbia, SC
Expertise:Intermediate
Wonderful product. So many wash options to handle the different items I clean. Very efficient wash cycles and temperature choices.
Pros: Bright display, Realistic color, Durable, Inexpensive, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love to Clean
on July 24, 2016
Posted by: JanInTexas
from Texas
Expertise:Intermediate
Great product. Quiet, cleans clothes perfectly. So happy I bought this pair.
Pros: Inexpensive, user friendly
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
WF5000 Washer
on July 24, 2016
Posted by: Mujiman
from Florida
Expertise:Intermediate
Quiet, water efficient, energy-efficient, good price, full-featured. Who could ask for anything more.
Pros: Durable, Inexpensive
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Samsung Washing Machine
on July 24, 2016
Posted by: SueCanuck
from Alexandria, VA
Expertise:Intermediate
The appliance was designed to keep vibration low but my appliance "walks" about an inch each time even though it is level.
Samsung is supposed to fix the issue or replace the appliance.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
2 out of 5
2
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy NorainaSamsung CareApril 13, 2022
Hello SueCanuck,

Thank you for reaching out and sharing your feedback about your Samsung washing machine. I understand you're having an issue with your washing machine as it keeps on vibrating. We do apologize for the inconvenience this has caused you. We are here to help.

To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01109143/ to guide you on the issue.

You can also check this link https://www.samsung.com/us/support/answer/ANS00061937/ for the cycles, settings, and features of your Samsung washing machine.

I also recommend you check this link https://www.samsung.com/us/support/answer/ANS00080262/ to know what's the best laundry load size for your Samsung washing machine and dryer.

Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung washing machine.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number is 1144399358.

-Noraina
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Washer
on July 24, 2016
Posted by: Kdeans
from California, USA
Expertise:Intermediate
Great washer. Looks great and works excellent. Only complaint is the detergent dispenser; seems a little cheap when you pull it out. Otherwise, no complaints.
Pros: Bright display, Realistic color, Durable
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
this product has great
on July 25, 2016
Posted by: yuit
from Miami, FL, USA
Expertise:Intermediate
this product is excellent and easy to work thanks SAMSUNG
Pros: Bright display, Realistic color, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
simplest front load washer
on July 26, 2016
Posted by: paison
from Oshkosh, WI, USA
This has exactly what we needed without all the extra bells and whistles. So far it's a gem for the price. Runs great and is nice and quiet. Only 10 loads ran so far but very happy.
Pros: Inexpensive, quiet running, simple to use
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lots of features
on July 26, 2016
Posted by: SJBLady
from CA
Like the options available. Able to select temp, spin and soil levels for all cycles. Easy to operate.
Pros: Bright display, Inexpensive
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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