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Customer Reviews Collected from Samsung US |
Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Average Customer Rating:
4.5
Rating breakdown 772 reviews
5 Stars
545
4 Stars
145
3 Stars
24
2 Stars
14
1 Star
44
90%of customers recommend this product.
(
673 out of
748)
Customer Reviews for Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Customer Rating
2
sqeaky spin cycle
on September 3, 2016
Posted by: vc55
First day using it has had a squeak during the spin cycle. Clothes seem to be clean. It is not any quieter than a previous HE front loader. Quicker washing cycles than a previous HE front loader.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy Camille , Samsung Care, March 31, 2022
Hi vc55.
We appreciate you taking the time to share your experience with your 4.2 cu. ft. Front Load Washer has a squeaky noise during the spin cycle. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. To help you fix this, I am providing this link to guide you on the issue.
Samsung washing machine is noisy.
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Also, I have included a link to a video that could further help you.
Washing machine shakes & vibrates or is noisy | Samsung US
https://www.youtube.com/watch?v=ywOrH59K9Rw
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144354571
^Camille
We appreciate you taking the time to share your experience with your 4.2 cu. ft. Front Load Washer has a squeaky noise during the spin cycle. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. To help you fix this, I am providing this link to guide you on the issue.
Samsung washing machine is noisy.
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Also, I have included a link to a video that could further help you.
Washing machine shakes & vibrates or is noisy | Samsung US
https://www.youtube.com/watch?v=ywOrH59K9Rw
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144354571
^Camille
Written by a customer while visiting Samsung US
Customer Rating
5
Great washer at a great price.
on September 3, 2016
Posted by: cali92262
from Palm Springs, CA, USA
I really love my new Samsung front loader washer. It does a great job at washing, and is a great value for the price and features.
Pros: Durable, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very Happy
on September 4, 2016
Posted by: queenofclean
from Michigan, USA
Expertise:Expert
Love this machine. Very quiet and gets clothes clean.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
SAMSUNG WASHER
on September 5, 2016
Posted by: CATHCLAUD
Just got this new Samsung front loader washer. And I have a pair of white jeans that were worn while crawling in dirt - don't ask -they just were. And I didn't want to fuss with washing them specially, so I just threw them in with the rest of the usual load. And much to my surprise, they came out clean and beautiful with NO SPECIAL treatment. YEAH!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 5, 2016
Posted by: Washer9116
Expertise:Beginner
Just got it today and works awesome I love the Samsung washer
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing machine
on September 6, 2016
Posted by: katiejane
from Florida, USA
Expertise:Intermediate
This model is amazing! Make sure you read through the manual before use. After the unit is installed, make sure the shipping screws are removed, the washer is leveled and run the calibration mode!! This is important. Very easy to do and will optimize your washer.
Pros: efficient, easy to use, water saver
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Our New Washer
on September 7, 2016
Posted by: Anonymous
from Hawaii, USA
Expertise:Intermediate
Our previous dryer was similar, our first for our new house. A big decision, as we switching from condo life. That was 10 years ago, and we have no regrets.
Pros: Bright display, Durable, very intuitive, useful features
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeded my expectations
on September 8, 2016
Posted by: Dskize
Expertise:Intermediate
I very happy with the machine. I especially like my electric bill which is far lower than I thought it would be. I do maybe a load every other day. The design is quite stylish.
Pros: Inexpensive
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US