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Customer Reviews Collected from Samsung US |
Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Average Customer Rating:
4.5
Rating breakdown 772 reviews
5 Stars
545
4 Stars
145
3 Stars
24
2 Stars
14
1 Star
44
90%of customers recommend this product.
(
673 out of
748)
Customer Reviews for Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Customer Rating
4
New Washer
on September 22, 2016
Posted by: Mothy
from San Antonio, TX, USA
Expertise:Intermediate
I am glad I was able to get this washer. It is water efficient and cleans clothes well.
Pros: Bright display, Realistic color, Inexpensive
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Water/power saver
on September 23, 2016
Posted by: Jskin8
from Detroit
Expertise:Expert
I like that its really quiet and is a energy saver. Only complaint so far is the door isn't reverseable.
Pros: Inexpensive
Cons: door only open 1 way
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is The Best Home Appliances on the Market
on September 23, 2016
Posted by: KL16
from Port Orange
Expertise:Expert
I was waiting for my appliances 2 months around...and definitely I got it...it's something that you really like a lot...Samsung is the best brand in laptops, cellphones, appliances...Today my appliances were installed , learning about the features I like the feature Smart Care with your Smartphone Galaxy or IPhone enables to check of your washer machine...
Pros: Bright display, Realistic color, Durable, Inexpensive, Lightweight, Built-in speakers, the best features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Decent product for the price
on September 24, 2016
Posted by: WebbMotherof10
from Ammon, ID, USA
Expertise:Intermediate
This machine is smaller than the one I had before, but was decent priced so I can't complain too much. I wish this washer had a deep clean/sanitize feature as well as a whites cycle like my other washer. After doing a couple of loads, I smelled one load and it didn't smell clean. I don't know if it was because the washer didn't wash properly. I didn't fill too full because I am aware it is not as big as my other washer. It spins the water out really well so I don't have to dry as long. Time will tell if I end up loving this machine, but I have had it for 3 days and it seems to be ok.
Pros: Inexpensive, great spin cycle
Cons: Not high def, could be bigger, could have more features
I would recommend this to a friend!
Features
3
Performance
4
Design
3
Value
5
Response from Samsung USBy ROSSINI, Customer Care, June 8, 2022
Hello WebbMotherof10,
We appreciate your patience in dealing with the situation that you're having right now with your product. and we sincerely apologize for any inconvenience this may have caused.
Please know that we value your feedback and we will continuously work on improving the quality of the products we offer.
Your issue is something we can improve with the steps provided in these links:
Samsung washing machine or laundry smells bad
https://www.samsung.com/us/support/troubleshooting/TSG01108629/
The washing machine has a mildew smell or visible mold
https://www.samsung.com/us/support/troubleshooting/TSG01110749/
The clothes are not clean
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Cycles, settings, and features on your Samsung Washing machine
https://www.samsung.com/us/support/answer/ANS00061937/
If you need additional assistance you may reach us via the following links.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:
1144580655
Thank you for choosing Samsung.
^Ross
We appreciate your patience in dealing with the situation that you're having right now with your product. and we sincerely apologize for any inconvenience this may have caused.
Please know that we value your feedback and we will continuously work on improving the quality of the products we offer.
Your issue is something we can improve with the steps provided in these links:
Samsung washing machine or laundry smells bad
https://www.samsung.com/us/support/troubleshooting/TSG01108629/
The washing machine has a mildew smell or visible mold
https://www.samsung.com/us/support/troubleshooting/TSG01110749/
The clothes are not clean
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Cycles, settings, and features on your Samsung Washing machine
https://www.samsung.com/us/support/answer/ANS00061937/
If you need additional assistance you may reach us via the following links.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:
1144580655
Thank you for choosing Samsung.
^Ross
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on September 25, 2016
Posted by: joeyojojo823
from East Northport, NY, USA
Expertise:Expert
This unit is very quiet, which is essential since the machine is in my dining room!
Pros: Bright display, Durable, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Washer
on September 25, 2016
Posted by: rec2200
from Colorado, USA
Expertise:Beginner
Excellent washer, works well and is easy to set. Clothes come out clean.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new washer/dryer
on September 25, 2016
Posted by: Ih8tLaundry
from Colorado, USA
Expertise:Expert
I waited for the right price on this set for a long time and couldn't be more happier with this purchase - clothes are cleaner - I am happier.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT FEATURES
on September 25, 2016
Posted by: DCAMPOS
from Elk Grove, CA, USA
Expertise:Beginner
GREAT FEATURES QUITE WASHER I HIGHLY RECOMMEN THIS WASHER
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US