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Customer Reviews Collected from Samsung US |
Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Average Customer Rating:
4.5
Rating breakdown 772 reviews
5 Stars
545
4 Stars
145
3 Stars
24
2 Stars
14
1 Star
44
90%of customers recommend this product.
(
673 out of
748)
Customer Reviews for Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Customer Rating
5
Samsung washer 5000A2
on December 28, 2016
Posted by: Retiredgram
from Norwich, NY 13815, USA
Expertise:Intermediate
I have only used this washer twice so far, but it is so much quieter than my prior front loader. It spins very smoothly and doesn't "walk" while spinning like the old one. I do wish it had a setting for extra water like my prior washer, although it does keep adding water as needed to keep the clothes wet and level. So far I am very satisfied, but time will tell.
Pros: Bright display, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Front Load Samsung Washer
on December 28, 2016
Posted by: BusyMom73
Expertise:Intermediate
I just received my new front load washer and love it!
Pros: Bright display, Durable, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This product did not work right
on December 29, 2016
Posted by: mal10
from Dennison,OH
Expertise:Expert
When my washer was installed and I went to use it, it leaked water all over my floor. Not so happy right now. Waiting on a service man to come and look at it. So now I have to go to a laundry mat to to my laundry. Hope I get fast service getting this fixed or replaced.
Cons: Poor quality
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy ROSSINI, Customer Care, June 8, 2022
Hello mal10,
We appreciate your patience in dealing with the situation that you're having right now with your product. and we sincerely apologize for any inconvenience this may have caused.
Please know that we value your feedback and we will continuously work on improving the quality of the products we offer.
Your issue is something we can improve with the steps provided in these links:
Samsung washing machine is leaking
https://www.samsung.com/us/support/troubleshooting/TSG01000977/
Samsung washing machine error codes
https://www.samsung.com/us/support/troubleshooting/TSG01002001
How to reset your washing machine
https://www.samsung.com/us/support/answer/ANS00087882/
If you need additional assistance you may reach us via the following links.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:
Thank you for choosing Samsung.
^Ross
We appreciate your patience in dealing with the situation that you're having right now with your product. and we sincerely apologize for any inconvenience this may have caused.
Please know that we value your feedback and we will continuously work on improving the quality of the products we offer.
Your issue is something we can improve with the steps provided in these links:
Samsung washing machine is leaking
https://www.samsung.com/us/support/troubleshooting/TSG01000977/
Samsung washing machine error codes
https://www.samsung.com/us/support/troubleshooting/TSG01002001
How to reset your washing machine
https://www.samsung.com/us/support/answer/ANS00087882/
If you need additional assistance you may reach us via the following links.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:
Thank you for choosing Samsung.
^Ross
Written by a customer while visiting Samsung US
Customer Rating
5
This is great
on December 29, 2016
Posted by: Hometrust4ever
from Manchaca, TX
Have it for a few days now and love it. It's silent, very efficient.
Pros: Bright display, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung front load washer WF42
on December 29, 2016
Posted by: Samsungfrk
from Central Wasington
Expertise:Intermediate
Love the flexibility of the unit, it is also super quite. The clothes come out practically dry, we hang a lot of fine washable so this really helps with dry time.
Pros: Bright display, Durable, Inexpensive
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
exceeded expectations
on December 29, 2016
Posted by: kanngay
This machine is absolutely beautiful. Tons of room inside, many load options, and the touch screen is easy to use and a great touch to add some updated quality to your washing machine. It looks far better then older machines. beautiful to have in any home.
Pros: Bright display, Realistic color, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
this product is a great machine
on December 30, 2016
Posted by: jacka
from New York, NY, USA
Expertise:Intermediate
just got this washer and meets all expectations that a good washer should
Pros: Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Stylish and Functional
on December 30, 2016
Posted by: SamsungBuyer85
This washing machine is very user friendly, inexpensive to run and looks terrific.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US