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Customer Reviews Collected from Samsung US |
Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Average Customer Rating:
4.5
Rating breakdown 772 reviews
5 Stars
545
4 Stars
145
3 Stars
24
2 Stars
14
1 Star
44
90%of customers recommend this product.
(
673 out of
748)
Customer Reviews for Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Customer Rating
4
Needed a new one quick
on February 10, 2017
Posted by: mechguy
from Michigan, USA
10 year old washing machine started leaking bad so we went in looking for good price and in stock Samsung looked good and so far looks like a good choice.
Pros: Inexpensive
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding Poduct!
on February 10, 2017
Posted by: Bigdig03
I've owned this washer for approximately one week and the performance has exceeded my expectations.
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super
on February 10, 2017
Posted by: sandhiller71
this machine is so quiet and effecient. very easy to use and is a great space saver
Pros: Bright display, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great washer
on February 11, 2017
Posted by: WashinMachine
Expertise:Intermediate
Easy to read manual, easy to operate. Cleans well. Very customizable.
Pros: Bright display, Realistic color, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung FL washer
on February 11, 2017
Posted by: UnhappyCutomer
from Ohio, USA
I had a top load matching washer and dryer, but due to the recall, I had to replace it. Now since the top loads are being recalled, we decided to get a front load (wife is not happy about it at all). I used to like Samsung products, my phone was a Samsung, my TV was a Samsung...... but I'm not sure if I want to continue being loyal to this brand, given all the grievance it has caused me! I hope Samsung makes things right by at least processing my refund correctly.
I gave this product 1 star all around (except the design, which I gotta admit, it looks cool) because I just got it. I will come back in a month or two to edit my review.
I gave this product 1 star all around (except the design, which I gotta admit, it looks cool) because I just got it. I will come back in a month or two to edit my review.
Pros: design
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Front load washer
on February 12, 2017
Posted by: Jchyenne
from Oregon
I'm impressed by my washer so far, I've only had it for a few days so I can't say to much yet. I do like the options and that I can convert it to a stackable set, which I have done.
Pros: Bright display, Durable, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Noisy
on February 12, 2017
Posted by: DissapointedinLou
from Louisville, KY, USA
Expertise:Intermediate
This washer is very noisy. even with the door closed you can still hear it running. it is constantly squeaking..
Pros: Inexpensive
Cons: noisy
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
4
Value
5
Response from Samsung USBy Camille , Samsung Care, March 31, 2022
Hi DissapointedinLou.
We really appreciate you taking the time to share your experience with your 4.2 cu. ft. Front Load Washer to noisy. On behalf of Samsung, we do apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. To help you fix this, I am providing this link to guide you on the issue.
Samsung washing machine is noisy.
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Also, I have included a link to a video that could further help you.
Washing machine shakes & vibrates or is noisy | Samsung US
https://www.youtube.com/watch?v=ywOrH59K9Rw
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144354455
^Camille
We really appreciate you taking the time to share your experience with your 4.2 cu. ft. Front Load Washer to noisy. On behalf of Samsung, we do apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. To help you fix this, I am providing this link to guide you on the issue.
Samsung washing machine is noisy.
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Also, I have included a link to a video that could further help you.
Washing machine shakes & vibrates or is noisy | Samsung US
https://www.youtube.com/watch?v=ywOrH59K9Rw
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144354455
^Camille
Written by a customer while visiting Samsung US
Customer Rating
4
FIXER UPPER
on February 12, 2017
Posted by: NEWHOMERS
from Maryland
Expertise:Beginner
Just purchased the washer/dryer stackable unit. Love the fact that we can save some space by going vertical since we don't have much space in our laundry room.
Pros: Bright display
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US