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Customer Reviews Collected from Samsung US |
Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Average Customer Rating:
4.5
Rating breakdown 772 reviews
5 Stars
545
4 Stars
145
3 Stars
24
2 Stars
14
1 Star
44
90%of customers recommend this product.
(
673 out of
748)
Customer Reviews for Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Customer Rating
5
Love it!!
on August 24, 2017
Posted by: Lovelaundry88
Expertise:Intermediate
Love our new washer, we've always had Samsung washers and dryers. When our old models finally needed to be changed out we went straight for Samsung. Has more features and very reliable brand at a great reasonable price.
Pros: Bright display, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Performance Plus
on August 26, 2017
Posted by: DLH2
from Virginia
Expertise:Intermediate
Am very pleased with this washer. It offers exceptional ease of use with durability. The many features offer a wide array of options for laundering.
Pros: Durable, Inexpensive, functionality
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Washing Machine is Great!
on August 30, 2017
Posted by: MauiAndy
from Maui
Expertise:Expert
This is my second Samsung Washing Machine. Kept my original one for five years and sold it to purchase this one. Got top dollar for my five year old machine and now able to depreciate my new one for the next five years for the share rental part of my house.
Pros: Bright display, Durable, Inexpensive, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just what I want in a washing machine
on August 30, 2017
Posted by: Susl
from California, USA
Expertise:Expert
I wanted a front load washer with a variety of features, and now I have just what I wanted! Doing laundry is a necessary chore and now it is that much easier!!
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Washer
on August 30, 2017
Posted by: magoo2016
Quite and great load capacity. Less expensive than my old smaller washer.
I like the child lock, we can only use a front load washer because of its location, the grand kids are always pushing the control buttons because of the lights and sounds, child lock will end the light show.
I like the child lock, we can only use a front load washer because of its location, the grand kids are always pushing the control buttons because of the lights and sounds, child lock will end the light show.
Pros: Inexpensive, quite, child lock
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on September 5, 2017
Posted by: Princess91
from South Ogden, Utah
Expertise:Beginner
Works like new, great energy saver, leave clothes smelling good.
Pros: Durable, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This product didn't last
on November 3, 2017
Posted by: Mammaof4
We bought this model of washer and dryer in 2013. The design is nice and it performed well...for 4 years. At 4 years the bearing went out and we are now either asked to pay more for the repair than the washer costs new, or buy a new washer. So frustrating. I would not pay this amount for a washer if it only works for a few years.
Cons: Did not meet expectations, Poor quality
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
1
Response from Samsung USBy ROSSINI, Customer Care, July 28, 2022
Hello Mammaof4,
Thank you for raising your concern about our product. I am sorry about your 4.2 cu. ft. Front Load Washer in White. We take pride in the quality of our Washer, so we are saddened that yours was having bearing problems.
I apologize on behalf of Samsung for the inconvenience this has caused you. We strive to create durable, quality products, and I assure you that the Pump problems are part of the normal wear and tear damage occurring naturally over time. Depreciation of furnishings and appliances is expected over time due to frequent usage.
In case the product needs repair or replacement, here's Warranty coverage.
https://www.samsung.com/us/support/service/warranty/WF42H5000AW/A2
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144742473
Thank you for choosing Samsung. Have a great day.
^^Ross
Thank you for raising your concern about our product. I am sorry about your 4.2 cu. ft. Front Load Washer in White. We take pride in the quality of our Washer, so we are saddened that yours was having bearing problems.
I apologize on behalf of Samsung for the inconvenience this has caused you. We strive to create durable, quality products, and I assure you that the Pump problems are part of the normal wear and tear damage occurring naturally over time. Depreciation of furnishings and appliances is expected over time due to frequent usage.
In case the product needs repair or replacement, here's Warranty coverage.
https://www.samsung.com/us/support/service/warranty/WF42H5000AW/A2
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144742473
Thank you for choosing Samsung. Have a great day.
^^Ross
Written by a customer while visiting Samsung US
Customer Rating
5
Very Happy
on December 28, 2017
Posted by: NiceBuyer
from SC
The washer is very quiet and does a great job. I am very happy with my purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US