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Customer Reviews Collected from Samsung US |
Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Average Customer Rating:
4.5
Rating breakdown 771 reviews
5 Stars
545
4 Stars
145
3 Stars
24
2 Stars
13
1 Star
44
90%of customers recommend this product.
(
673 out of
747)
Customer Reviews for Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Customer Rating
5
Simple, efficient, works great, dependable
on July 28, 2019
Posted by: elizjo
[This review was collected as part of a promotion.] great washing machine! easy settings, quiet, dependable. self clean is a plus. highly recommended.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Cat, Samsung Cares, July 29, 2019
Samsung is excited to know that we have exceeded your expectations with our sleek design and quiet performance without having to sacrifice the cleanliness of your laundry. We appreciate your recommendations and welcome you to the Samsung family experience. ^Cat
Written by a customer while visiting Samsung US
Customer Rating
5
Great buy
on August 21, 2019
Posted by: Tranzcend3nce1
[This review was collected as part of a promotion.] i love this washer. it washes all my clothes flawlessly every time. the washer is pretty quite as well as long as you have it leveled properly.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Cat, Samsung Cares, August 22, 2019
Samsung is excited to know that we have exceeded your expectations with our quiet performance without having to sacrifice the cleanliness of your laundry. Thank you for being an important part of the Samsung family. ^Cat
Written by a customer while visiting Samsung US
Customer Rating
5
Cleanest my cloths have ever been.
on September 10, 2019
Posted by: Drew
from Birmingham AL
[This review was collected as part of a promotion.] i was nervous about getting a front load washer because i have heard a lot of bad reviews, not in this case, this by far is one of the easiest to use and it does a great job getting everything clean.
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy ^Cat, Samsung Cares, September 18, 2019
Samsung is excited to know that we have exceeded your expectations with our quiet performance without having to sacrifice the cleanliness of your laundry. Welcome to the Samsung experience. ^Cat
Written by a customer while visiting Samsung US
Customer Rating
1
terrible unit. a cement mixer is quieter
on November 7, 2019
Posted by: Bucky
from Atlanta
noisy. samsung tech looked at it and said it was in spec. if that is true then it's a joke.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Cat, Samsung Cares, November 8, 2019
I realize your experience has been less than ideal, and I would like to change that. I want to help by providing you this link to an article with information that addresses your concerns:
• Washer Is Noisy: http://bit.ly/2C6cfWe
Thank you for being a part of the Samsung family! ^Cat
• Washer Is Noisy: http://bit.ly/2C6cfWe
Thank you for being a part of the Samsung family! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
1
Water stops draining then floods our house
on December 19, 2019
Posted by: Mad M
won't drain water. had machine only 3 years, this happened twice. what do we do?
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
(click to see the video)
Response from Samsung USBy ^Cat, Samsung Cares, December 20, 2019
I realize your experience has been less than ideal, and I would like to change that. I want to help by providing you this link to an article with information that addresses your concerns:
• Washer Does Not Drain: http://bit.ly/2QOU4Iz
• Samsung Service Center Locator: link http://bit.ly/2ssxImE
Thank you for being a part of the Samsung family! ^Cat
• Washer Does Not Drain: http://bit.ly/2QOU4Iz
• Samsung Service Center Locator: link http://bit.ly/2ssxImE
Thank you for being a part of the Samsung family! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
1
Costly fail
on January 5, 2020
Posted by: cjjeepercreeper
we've had this machine 14 months and of course, right after the warranty expired we had a major failure. the rear tub bearing has failed and we now have a several hundred dollar repair bill.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Cat, Samsung Cares, January 6, 2020
We appreciate you for taking your time to tell us about your experience, because you are a valued member of the Samsung family your experience matters to us. Your feedback helps us to understand where we can take steps to improve our products and services. Again thank you for being an important part of the Samsung family. ^Cat
Written by a customer while visiting Samsung US
Customer Rating
1
Expensive Junk
on February 8, 2020
Posted by: Darcy
from Seattle
this washer has smelled so bad. i have put it on the clean washer cycle, (4 hours btw), with washer cleaner in it and it still smells horrible. it shorts out all of the time. horrible buy.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy ^Cat, Samsung Cares, February 10, 2020
Thank for reaching out with your concern, and I want to help by providing you these links to articles with information that addresses your concerns:
• Washer or Laundry Smells Bad: http://bit.ly/2QyKY7q
• Washer Has a Mildew Smell or Visible Mold: http://bit.ly/2Th0GRa
Thank you for being a part of the Samsung family! ^Cat
• Washer or Laundry Smells Bad: http://bit.ly/2QyKY7q
• Washer Has a Mildew Smell or Visible Mold: http://bit.ly/2Th0GRa
Thank you for being a part of the Samsung family! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
5
Best washer I have owned
on April 7, 2020
Posted by: Cleaner214
from Dallas, TX, United States
[This review was collected as part of a promotion.] this has been the best washer i have ever owned. the clothes come out thoroughly clean and never have any residual dirt, stains, or grime like my old washer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US