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Customer Reviews Collected from Samsung US |
Samsung - 4.2 Cu. Ft. 9-Cycle High-Efficiency Steam Front-Loading Washer - Platinum
Average Customer Rating:
3.7
Rating breakdown 46 reviews
5 Stars
26
4 Stars
4
3 Stars
0
2 Stars
7
1 Star
9
64%of customers recommend this product.
(
29 out of
45)
Customer Reviews for Samsung - 4.2 Cu. Ft. 9-Cycle High-Efficiency Steam Front-Loading Washer - Platinum
Customer Rating
2
Too many issues
on July 17, 2018
Posted by: Jaisquared
from DC
Expertise:Intermediate
My first one had to be replaced because it was so messed up that it shock my entire house and felt like we were in a tornado. It was so bad that we had to replace it, there was no fixing it.
The second one they replaced with it, none of the lights work!!! This is so frustrating.
Pros: Realistic color
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
1
Response from Samsung USBy Joan, Samsung Care, August 29, 2018
Hi there.
We would like to find a solution for you, but we need more information. Please get in contact with us via
Facebook Messenger: http://m.me/samsungsupport
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
^Joan
We would like to find a solution for you, but we need more information. Please get in contact with us via
Facebook Messenger: http://m.me/samsungsupport
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
^Joan
Written by a customer while visiting Samsung US
Customer Rating
5
Love to wash
on October 10, 2014
Posted by: Bruzzer
from lincolnshire, IL
Expertise:Expert
This machine makes washing so easy! I just have to push buttons and it does the rest! Don't even have to bend! Great, quiet machine!
Pros: Bright display, Durable, Realistic color, no glasses needed
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on August 25, 2014
Posted by: Naturenut53
from Spotsylvania, VA, USA
Expertise:Expert
Quietest washer we have ever owned. Has numerous settings to adjust to whatever you are washing. Great warranty too
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wife loves her new Washer
on March 10, 2015
Posted by: Samthewasherman
from Ogden, UT, USA
Expertise:Intermediate
My wife loves her new washer. The color was a big factor at first for her as well as the brand. We got a great price and we enjoy the many features it offers. It washes great and leaves very little water in the clothes making for faster drying.
Pros: Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great
on April 8, 2014
Posted by: adun07
from Borger, TX 79007, USA
Expertise:Beginner
i would recommend this to everyone. I bought the set of these and i wouldnt trade it for anything it runs very great , i love how it chimes music when its complete, it as a child lock on it just in case your children walk by and hits a button. The smart care is great tells you if any thing goes wrong I have nothing bad to say about this all great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fits our family needs
on September 12, 2018
Posted by: lblomqui
from Elk Grove, CA
Expertise:Expert
I bought the washer in July of 2017. I particularly like the options for soil/length of wash. I'm very happy with the quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy ^Gaby, Samsung Care, September 13, 2018
Hello lblomqui. I'm delighted to see that our washer has the specifications and quality you were looking for, enjoy it. ^Gaby
Written by a customer while visiting Samsung US
Customer Rating
5
My wife loves this machine!
on June 18, 2015
Posted by: PranavB
from Dallas, TX
Expertise:Intermediate
This is an incredible washing machine with so easy to operate. My wife is a big fan of washer. No noise at all, and has so many options to work with.
Pros: Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Design and Incredible Features
on October 29, 2015
Posted by: sjgirlonthego
from Lawrenceville, GA, USA
Expertise:Intermediate
I love my new washer...not only is it gorgeous and high-tech, but it works great without damaging my clothes. It has multiple temperature controls and various fabric settings as well as multiple time settings. It also plays music at the end of the cycle, instead of a loud buzzing sound. I love it! I thought I had a nice washer before...now I have an incredible washer. The only downside to this washer is the extremely long cleaning cycle…it takes hours…not sure why, but it does. I would definitely recommend this to anyone who wants a washer that not only looks great, but works great too. I admit that it is a little on the pricey side, but this is one of those times that you are truly getting the quality that you are paying for. Outside of the length of the cleaning cycle, I have absolutely no complaints and would definitely purchase it again.
Pros: Bright display, Durable, plays music
Cons: long cleaning cycle
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US