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Customer Reviews Collected from Samsung US |
Samsung - 7.5 Cu. Ft. 11-Cycle Steam Gas Dryer - White
Average Customer Rating:
4.1
Rating breakdown 343 reviews
5 Stars
229
4 Stars
42
3 Stars
9
2 Stars
8
1 Star
55
81%of customers recommend this product.
(
263 out of
323)
Customer Reviews for Samsung - 7.5 Cu. Ft. 11-Cycle Steam Gas Dryer - White
Customer Rating
3
It was good while it lasted
on January 24, 2017
Posted by: AnotherSamsungOwner
I bought this unit brand new for 5 months with about average use, and then it started making a high pitch squealing/rubbing noise, followed by a light burning smell. It seemed really good at first.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
3
Response from Samsung USBy ROSSINI, Customer Care, June 30, 2022
Hi AnotherSamsungOwner,
Thank you for reaching
out to us and we are glad to know that you are using Samsung products. We apologize for the inconvenience of the dryer being noisy. We understand how important dryers are especially if we are doing some laundry during our busy schedules. Don't worry, will surely notate your feedback about this matter for a better product in the future.
I highly recommend visiting these links for a basic operating guide:
Samsung dryer is noisy
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
Samsung dryer vibrates or shaking
https://www.samsung.com/us/support/troubleshooting/TSG01109143/
For additional assistance needed, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number
1144652742:
Thank you for choosing Samsung. Have a great day.
^^Ross
Thank you for reaching
out to us and we are glad to know that you are using Samsung products. We apologize for the inconvenience of the dryer being noisy. We understand how important dryers are especially if we are doing some laundry during our busy schedules. Don't worry, will surely notate your feedback about this matter for a better product in the future.
I highly recommend visiting these links for a basic operating guide:
Samsung dryer is noisy
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
Samsung dryer vibrates or shaking
https://www.samsung.com/us/support/troubleshooting/TSG01109143/
For additional assistance needed, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number
1144652742:
Thank you for choosing Samsung. Have a great day.
^^Ross
Written by a customer while visiting Samsung US
Customer Rating
5
Brand new
on January 25, 2017
Posted by: Iowatransplant
from The Villages, FL
Expertise:Intermediate
Just got it and only used once so far. Seems to do everything it is supposed to do - as expected!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
great dryer
on January 26, 2017
Posted by: BJAnde
from Kansas, USA
Expertise:Expert
My towels were so fluffy. I like all the different settings that are available. I can even link the dryer to my cell phone to let me know when it is done.
Pros: Bright display, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great dryer
on January 30, 2017
Posted by: arizonabuyer
Great dryer - does generate a good bit of heat in the room. Might be a concern for me in the summer.
great features, great aesthetics
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on January 31, 2017
Posted by: loveda48
I love this dryer its quiet and dries fast!! I hope it keeps up the hype.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Dries Clothes Thoroughly
on February 9, 2017
Posted by: Anonymous
from Atlanta, GA, USA
Overall, I really like my new dryer. With little effort, I can pick a basic setting and get the clothes dried quickly. However, there are a lot of setting and capabilities and it will require spending some time with the manual in order to be able to get it to do exactly as I want. Not that this is a reason to buy a dryer but I would like to mention that the grey color is very attractive and contemporary.
Pros: effective, attractive
Cons: learning curve for settings
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on February 9, 2017
Posted by: LaundryMomma
from Meridian MS
Expertise:Intermediate
Lots of great features! Love the steam options and it's easy to use!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love MY NEW DRYER
on February 18, 2017
Posted by: BOBBI2235
from Ogden, UT
Expertise:Intermediate
Love all the options and the steam feature. I use damp dry for lots of my clothes and it drys them damp to perfection. Only wish there was an option so I could set every option to my liking.
It is very quiet and efficient.
Love the sale price that was better than others with less features.
It is very quiet and efficient.
Love the sale price that was better than others with less features.
Pros: Realistic color, Inexpensive
Cons: can't set all options to my liking
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US