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Customer Reviews Collected from Samsung US |
Samsung - 7.5 Cu. Ft. 13-Cycle Electric Dryer with Steam - White
Average Customer Rating:
4.7
Rating breakdown 65 reviews
5 Stars
55
4 Stars
4
3 Stars
5
2 Stars
1
1 Star
0
95%of customers recommend this product.
(
60 out of
63)
Customer Reviews for Samsung - 7.5 Cu. Ft. 13-Cycle Electric Dryer with Steam - White
Customer Rating
5
Great features
on February 25, 2016
Posted by: Lori3
I Love this dryer!!! It has amazing features!! Buy it!
Pros: Realistic color, Durable, shoe drying rack included!!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not Cost Effective
on February 27, 2016
Posted by: 1ExpertLaunderer
from Buffalo, NY, USA
Expertise:Expert
Too Complicated. Machine continues to turn off on it's own.
Pros: Realistic color, large
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Camille , Samsung Care, August 18, 2022
Hi 1ExpertLaunderer.
Thank you for reaching out regarding your dryer won't stay on. We apologize for the inconvenience this has caused you. To help you with your dryer not staying on. I suggest you check this link to help with this concern.
Samsung dryer will not turn on or stay on.
https://www.samsung.com/us/support/troubleshooting/TSG01002001/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144815895
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Thank you for reaching out regarding your dryer won't stay on. We apologize for the inconvenience this has caused you. To help you with your dryer not staying on. I suggest you check this link to help with this concern.
Samsung dryer will not turn on or stay on.
https://www.samsung.com/us/support/troubleshooting/TSG01002001/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144815895
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and style
on March 1, 2016
Posted by: JacquieH
from Star, NY
Expertise:Expert
This dryer looks great in our laundry room. Nice sleek design/color. Love the refresh and wrinkle away features. The best thing about this dryer is its ability to automatically adjust the time based on the moisture content. Also, super quite.
Pros: great features, excellent design
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Display panel
on March 2, 2016
Posted by: Anonymous
from wisconsin
Expertise:Expert
Display panel is easy to figure out & use. Like the pause button to add more items.
Pros: Inexpensive, Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product facilit my life!!!
on March 6, 2016
Posted by: Leninha
from York/ PA
Expertise:Beginner
I Shooting clothes and I can already fold and store, and this and wonderful!!
Pros: Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great!
on March 14, 2016
Posted by: Deda07
from Dallas, Texas
Expertise:Beginner
I love this dryer,
I thought it was going to be to Hi-tech to operate lol but, it wasn't! Easy to read and easy to follow instructions.
I thought it was going to be to Hi-tech to operate lol but, it wasn't! Easy to read and easy to follow instructions.
Pros: Realistic color, Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I Love My New Dryer
on March 14, 2016
Posted by: nursediva
from Delaware, USA
I love the sleek design of my new dryer. It is very quiet also.
Pros: Realistic color, Bright display
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Dries My Clothes but lint trap has short life
on March 15, 2016
Posted by: ultim8gamr
from Sacramento, CA, USA
The dryer works great. I have had it installed for a few months and it does what it should. It dries my clothes and keeps them fluffy. Maybe I used the steam cycle wrong, but the shirt came out drenched and required a normal dry cycle. I was expecting a light steam to release wrinkles. After 3 or 4 months of use, the lint trap cracked. It's all plastic and the "hinge" portion finally cracked after bending to remove lint. The repeated bending caused the plastic to fatigue and fail, like a paper clip breaks if you bend it back and forth a bunch. Other than that I am happy with the purchase. Hopefully issues like the lint screen are covered by warranty.
Cons: poor lint trap design
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US