 |
Customer Reviews Collected from Samsung US |
Samsung - 7.5 Cu. Ft. 13-Cycle Electric Dryer with Steam - White
Average Customer Rating:
4.7
Rating breakdown 65 reviews
5 Stars
55
4 Stars
4
3 Stars
5
2 Stars
1
1 Star
0
95%of customers recommend this product.
(
60 out of
63)
Customer Reviews for Samsung - 7.5 Cu. Ft. 13-Cycle Electric Dryer with Steam - White
Customer Rating
4
Recommended
on March 18, 2016
Posted by: Gamma2
from Battle Ground, WA
Expertise:Intermediate
We have really liked using our new Samsung dryer. It is highly efficient and quiet while in use. We especially like the functional and practical lint-trap which you don't often find in dryers. The only down-side is that it often will not completely dry towels if there aren't enough things in the dryer at a time.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
all the chimes of the world
on March 20, 2016
Posted by: SamsungDevotees
Expertise:Intermediate
We love our new Samsung washer and dryer combo. They are quiet, way more effective than what we had before. We love the front loading structure and the energy and water saving features. We stacked them and gained more space in the laundry room. The design is sleek and the minor features of the lights and the chimes are utterly endearing. Instead of the annoying chore, this machine presents itself as an unassuming and upbeat member of the family. With the water sensor, I do not have to feel guilty for running smaller loads for the different colors and the dryer can make the process much faster. Of course, we an upgrade, the new set up is bound to be more effective, but all the bells and whistles on this machine make it still a much better options than the contemporary competitors. There are a number of features that we are looking forward to use in future. We were joking that we should take chairs and sit in the laundry sipping teas while being entertained by this quiet machine combo.
I cannot report of the promised long term savings and benefits, but there is definitely a happier and more satisfying laundry experience that entered our household with these machines.
Pros: effective washing, fun and informative display
Cons: pricy
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great dryer
on March 26, 2016
Posted by: Stabler
from California
Expertise:Beginner
Very easy to use! No matter how many clothes I throw in there it dryer everything very well! No wrinkles. There's a shoe rack-great idea for your sneakers! I love it! Love every feature-and there's loads of them!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good but Kinda Hard to Learn
on March 31, 2016
Posted by: SakGraham
from Aberdeen, Md
Expertise:Beginner
Good dryer but I'm not sure which setting to put clothes on. Clothes don't dry all the way on some settings.
Pros: great features
Cons: noisy, hard to figure out settings
I would recommend this to a friend!
Features
4
Performance
3
Design
3
Value
3
Response from Samsung USBy Trisha, Samsung Care, June 7, 2022
Hi SakGraham,
Thank you for reaching out to us and we are glad to know that you are using Samsung products. We apologize for the inconvenience of the dryer not drying clothes properly. Usually, this happens if the cycle and settings do not match the laundry type and size. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for a basic troubleshooting guide to resolve this inconvenience:
https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https://www.samsung.com/us/support/
Cycles, settings, and features on your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00051022/
The best laundry load size for your Samsung washing machine and dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Clothes are not dry after using the Samsung dryer:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DV45H6300EG/A3
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144575655
Thank you for choosing Samsung. Have a great day.
-Trisha-
Thank you for reaching out to us and we are glad to know that you are using Samsung products. We apologize for the inconvenience of the dryer not drying clothes properly. Usually, this happens if the cycle and settings do not match the laundry type and size. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for a basic troubleshooting guide to resolve this inconvenience:
https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https://www.samsung.com/us/support/
Cycles, settings, and features on your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00051022/
The best laundry load size for your Samsung washing machine and dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Clothes are not dry after using the Samsung dryer:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DV45H6300EG/A3
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144575655
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
5
Love Love this dryer!
on April 2, 2016
Posted by: OSusieQ2
from Newnan, GA.
Expertise:Intermediate
I have purchased this dryer with the matching washer and I can't tell you how much I love these both!
They are simple to use but have so many features.
Steam, wrinkle free, quick dry anti-static, and more the rack is awesome for shoes or anything you don't want to tumble.
As long as they last for a good long time I'm extremely happy.
I haven't looked back no regrets at all.
They are simple to use but have so many features.
Steam, wrinkle free, quick dry anti-static, and more the rack is awesome for shoes or anything you don't want to tumble.
As long as they last for a good long time I'm extremely happy.
I haven't looked back no regrets at all.
Pros: Bright display, Durable, drys clothes and stops doesn't cook clothes, steam, anti- static, easy to use, wrinkle free option, quite
Cons: it was a little pricey but seems to be worth it, need a stand if you want it higher
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
DV6300 7.5 cu. ft. Electric Dryer
on April 5, 2016
Posted by: Ayrton27
from Dallas, TX
Expertise:Intermediate
Quite and energy efficient product. Loved the product.. better than other products.
Pros: quite, energy efficent
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Dryer!!!
on April 21, 2016
Posted by: fargom
from Westport, CT, USA
Expertise:Intermediate
We bought this at Best Buy (very good and affordable price), we've found that this is a very efficient dryer. Very nice load capacity. We definitely think we did a huge jump from our old brand.
It was installed and delivered promptly.
It was installed and delivered promptly.
Pros: Inexpensive, Bright display, Built-in speakers, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE IT!
on April 22, 2016
Posted by: Austinite81
from Austin, TX, USA
I love the design and display of this dryer. Looks great with the matching washer! Very quiet machine. Fast and efficient. Even sings a song when the load is done!
Pros: Realistic color, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US