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Customer Reviews Collected from Samsung US |
Samsung - 9.5 Cu. Ft. 15-Cycle Electric Dryer with Steam - Onyx
Average Customer Rating:
4.6
Rating breakdown 81 reviews
5 Stars
67
4 Stars
7
3 Stars
1
2 Stars
3
1 Star
3
92%of customers recommend this product.
(
72 out of
78)
Customer Reviews for Samsung - 9.5 Cu. Ft. 15-Cycle Electric Dryer with Steam - Onyx
Customer Rating
5
Awesome look & cool features
on September 21, 2016
Posted by: kumar2Kaku
from Mason, OH, USA
Expertise:Beginner
today I received my product, it looks awesome and nice features
Pros: Bright display, Realistic color
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Product!!!
on October 1, 2016
Posted by: Only1mija
from San Pedro, Los Angeles, CA, USA
Expertise:Expert
This dryer works excellent!! I have a very large family. It gets used almost every day. It's so easy to use. Now I'm not the only one doing the laundry!!
Pros: Bright display, Realistic color, Durable, Built-in speakers
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
THE KING OF ALL DRYERS
on September 18, 2014
Posted by: SNOOPY5942RP
from San Antonio, TX, USA
Expertise:Expert
ALL I CAN SAY IS WOW THIS DRYER IS AMAZING! FINALLY A DRYER THAT CAN HANDLE LARGE LOADS AND KING SIZE COMFORTERS. WE LOVE THAT DRYING TIMES ARE ALOT QUICKER COMPARED TO OUR OLDER DRYER AND IT GENERATES LESS HEAT IN OUR UTILITY ROOM. MY ONLY WISH IS THAT I COULD CONNECT MY PHONE TO THE DRYER AND IT COULD NOTIFY ME VIA PHONE WHEN DRYING IS COMPLETED. I ALSO HAVE THE WASHER BUT IT WONT BE DELIVERED UNTIL 15 DAYS FROM NOW ILL SUBMIT ANOTHER REVIEW ONCE IT GETS INSTALLED.
Pros: Bright display, Inexpensive, Durable, Realistic color
Cons: sync with phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice machine for a family with a lot of laundry!
on September 18, 2014
Posted by: MommyT
Expertise:Expert
We are very happy with the purchase of this product. We love the design but what we love most is the energy efficiency this product has and the different settings for our "drying" needs. The appliance is nicely designed and it is mostly quiet throughout a cycle. I love the large capacity that this appliance has! I am in love with my machine and laundry is not such a boring task anymore.
Pros: Durable, Realistic color
Cons: not suitable to operate with smartphone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Bread last longer
on January 6, 2015
Posted by: Brian192
from Goodyear
Expertise:Expert
Less than a month after installation, heard a loud bang while drying and dead. Belt still in one piece but motor will not spin. Had a repair guy out 3 times for the washer and now the dryer won't work. All within 30 days of buying it. I give up. Taking them back.
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Camille , Samsung Care, September 2, 2022
Hi Brian192.
Thank you for choosing Samsung for your dryer We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Camille
Thank you for choosing Samsung for your dryer We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
5
Big, for big family's
on March 14, 2015
Posted by: ReneInEV
from Corona, CA
Expertise:Expert
Performs well. Hope it will last. Big for big loads. Laudry comes out with fewer wrinkles.
Pros: Bright display, big for big loads
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good Dryer
on September 3, 2015
Posted by: mag62478
from MD
Expertise:Intermediate
This is our 1st gas dryer purchase and its amazing how much faster it drys compared to an electric one. The steam feature will not remove wrinkles out of performance/active (polyester) clothing. The capacity is impressive. It does vibrate/rattle slightly when running but not too bad. Make sure your laundry area can accommodate this unit, its big.
Pros: huge capascity
Cons: steam feature does not remove wrinkles
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Nice dryer, but ...
on December 10, 2015
Posted by: BlueHills
from Spokane, WA, USA
Expertise:Expert
The lint filter is horribly designed. I clean it every time I dry a load of laundry, and the plastic trapper door attached to the filter (not sure the exact term) falls off every time. The design does not allow it to fit snugly when it is reinserted to the dryer, and the worst thing is when the trapper falls off inside the dryer, typically upon removal. It really hurts my hand to have to fish around deep inside the dryer to get it out. Until this is fixed, I would not recommend the dryer to a friend.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
2
Value
4
Written by a customer while visiting Samsung US