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Customer Reviews Collected from blackanddeckerappliances.com |
Black & Decker - PowerPro 10-Cup Food Processor - White
Average Customer Rating:
2.2
Rating breakdown 78 reviews
5 Stars
8
4 Stars
8
3 Stars
7
2 Stars
20
1 Star
35
24%of customers recommend this product.
(
17 out of
71)
Customer Reviews for Black & Decker - PowerPro 10-Cup Food Processor - White
Customer Rating
5
Love this machine!
on November 24, 2017
Posted by: mayo_chick
from Whitehorse, YT, Canada
Gender:Female
I have never had any problems with this machine. Grates and chops perfectly. Really happy with my purchase
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Powerful machinery with week plastics
on December 24, 2017
Posted by: Larry Ray
from Portland, OR, United States
Gender:Male
Bought this machine and have used ten times when the plastic gears that connects the bowl to the motor and spindle broke apart
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 27, 2017
Thank you for offering your feedback regarding your Black+Decker FP2500. I’m sorry to see that your food processor’s coupling has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
missing disc stem
on January 11, 2018
Posted by: Sarah VickersElliott
from London, ON, Canada
Gender:Female
I got this as a gift for my birthday in Sept and went use the shredder disc. Realized that I'm missing the disc stem. I have never used it yet. all items still in box. so disappointing.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 15, 2018
Thank you for offering your feedback regarding your Black+Decker FP2500. I’m sorry to hear that your disk stem was missing from the box. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Great product but missing part
on January 28, 2018
Posted by: Dian
from Inverness, FL, United States
Gender:Female
I bought this a few weeks ago and just got around to taking it out of the box and it's missing the dough hook, I mainly wanted it for grating cheese and cabbage, but was looking forward to having a dough hook which wasn't there. Make sure you check for missing parts upon arrival. I contacted where I purchased it and they want me to ship the whole thing back, which is not practical.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 29, 2018
Thank you for offering your feedback regarding your Black+Decker FP2500. I’m sorry to hear that your food processor’s dough blade was missing from the box. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Where is dough blade
on May 3, 2018
Posted by: Monte
from Canada
Gender:Male
I bought this today because the box showed it had a dough blade. Used it for making humus and worked fine, but when I started to look for the dough blade, nothing to be found. Why show it on the box but not have it included? Frustrated!!!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Jim, Customer Service, May 4, 2018
Thank you for offering your feedback regarding your Black + Decker FP2500. I’m sorry to hear that the dough blade was missing from the packaging. Our goal is to provide products of only the highest quality, and your satisfaction is also a top priority for us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
on October 27, 2020
Posted by: eatsbyramya
I was not super happy with this, given the amount of money I spent on it. It was a little defective and we ended up throwing ours out after a while but it worked great at first!
Response from influenster.comBy Michelle, Customer Service, October 27, 2020
Thank you for providing your feedback regarding your Black+Decker Food Processor. I'm glad to hear that your food processor had worked great initially, but I'm sorry to hear of the experience you had with your food processor. We strive to provide quality products and excellent support for our customers and hope you will consider us for your future purchases. If you need further assistance, please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42012953 so that I may better assist you. I look forward to hearing from you.
Written by a customer while visiting influenster.com
