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Customer Reviews Collected from blackanddeckerappliances.com |
Black & Decker - PowerPro 10-Cup Food Processor - White
Average Customer Rating:
2.2
Rating breakdown 78 reviews
5 Stars
8
4 Stars
8
3 Stars
7
2 Stars
20
1 Star
35
24%of customers recommend this product.
(
17 out of
71)
Customer Reviews for Black & Decker - PowerPro 10-Cup Food Processor - White
Customer Rating
1
Broken parts
on July 31, 2018
Posted by: Julie777
from Québec, QC, Canada
Gender:Female
How can I get this parts?? Broken after only 5 or 6 time of use realy bad!!!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Jim, Customer Service, August 1, 2018
Thank you for offering your feedback regarding your Black + Decker FP2500. I’m sorry to hear about the trouble you’ve experienced with your food processor. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your food processor has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
not a good grater
on September 11, 2018
Posted by: xstitchdonna
from Candor, NY
I bought this item and the blade stem piece broke after a few uses.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Jim, Customer Service, September 12, 2018
Thank you for offering your feedback regarding your Black + Decker FP2500. I’m sorry to hear about the trouble you’ve experienced with your food processor. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your food processor has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Need replacement bowl
on January 11, 2019
Posted by: Mculki
from Chicago, IL
Our bowl got cracked (not super sturdy plastic I guess) and I can't find a replacement that will fit! Now it's rendered useless. Such a waste.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 15, 2019
Thank you for offering your feedback regarding your Black+Decker FP2500B. I’m sorry to hear about the trouble you’ve experienced with your food processor's workbowl. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your food processor has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
As a professional Chef I do recommend.
on November 17, 2010
Posted by: Sage's Brunch House
from Olympia, WA
Gender:Female
The Power Pro is really powerful. It tends to it's task very fast, and it is easy to use. This engine will never weaar out or overtire.
For professional use, the plastic is a bit fragile, as in, the rim on the bowl from being hit with the commercial spatula has sufferd some chips but still works good. The insert to the handle from continuous commerscial washing has to be adjusted after every wash but not big deal really. For home use it will not even need to be done often. I am actaually on this site to find a new bowl. I will not look for another food processor because this one is so powerful and fast.
For small pro-kitchen or home use it is great and will last forever.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
on December 6, 2010
Posted by: 8tr of black and decker
from new york
Gender:Female
poor quality breaks quickly, motor no longer works after 2nd time using
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Average
on December 8, 2010
Posted by: Abigail
from Oregon, OH
Gender:Female
The shredder has a flaw that always leaves lumps in the lid/cover crevice one losing product and two making it difficult to clean. The shredder also consistently leaves large chunks instead of completely shredded product. The dough blade also leaves behind too much flour when it should have been incorporated. The 'low' setting is not very "low".
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
on February 27, 2011
Posted by: ollie
I bought this product because of the wide-mouth feature. You cannot use this feature. The product will not operate unless you have the skinny chute in place. I can not find any way to get the food processor to operate without it. Also, I cannot use the chopper blades in the bottom when the disk blade is in place, thus rendering my reason for purchasing this product obselete. I am very unhappy with this food processor. The food processor I wore out before this one had all these features that suited my purposes, I was hoping this would be a replacement. It is not!
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Absolute failure
on July 24, 2011
Posted by: madbaker
from Romeoville, IL
I used this twice. The second time that I used it a piece of plastic that slides into the handle to activate the on/pulse action broke off. My guess is that the stupid suction cups that stick to the counter cause too much stress on the inferior plastic that makes up the whole lid and mixing unit. I am very unhappy with this product.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com