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Customer Reviews Collected from blackanddeckerappliances.com |
Black & Decker - PowerPro 10-Cup Food Processor - White
Average Customer Rating:
2.2
Rating breakdown 78 reviews
5 Stars
8
4 Stars
8
3 Stars
7
2 Stars
20
1 Star
35
24%of customers recommend this product.
(
17 out of
71)
Customer Reviews for Black & Decker - PowerPro 10-Cup Food Processor - White
Customer Rating
5
Nice!
on January 4, 2012
Posted by: DV
from Omaha, NE
Gender:Female
I think the Black and Decker home appliances are the best for their price range. I purchased this product two years ago, and it has been working very hard ever since. The only thing that it cannot do is knead bagel dough-I tried that in mine, and the smoke poured out of it-but after a day's worth of cooling off, it was fine. Even though I leave my appliances unplugged every night, I still appreciate the interlock system for safety. I think this is an amazing product, and I enjoy it every day. The only thing I would change about this product is the tiny crevices in the parts that are difficult to clean-as in the inside tip of the slicer, or the area inside the lid by the feeder tube. Not all of us have a dishwasher! It also leaks if filled to a certain point, but this is outlined in the booklet that comes with it, so I wasn't displeased with that. I make everything from laundry soap to dinner with this product!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Very very cheap
on December 7, 2016
Posted by: Jaryco
from Henderson, NV, United States
All the reviews are correct. They should make these in the United States and they should make them with good sturdy parts that aren't going to fall apart. Plastic disintegrates and for the life of me I cannot figure out why Black & Decker with self such a cheap product!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 9, 2016
Thank you for offering your feedback regarding your Black+Decker FP2500. I’m sorry to hear parts for your food processor have broken. The satisfaction of our customers is paramount to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Loud, hard to clean, too many parts, disk broke
on December 8, 2016
Posted by: CmdrPookie
from Ottawa, ON, Canada
Gender:Male
Have to wear headphones while using (very loud).
Leads large pieces of food un-grated and floating around on top of grating disk.
Leads large pieces of food un-grated and floating around on top of grating disk.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 9, 2016
Thank you for offering your feedback regarding your Black+Decker FP2500. I’m sorry to hear your shred disk has broken. The satisfaction of our customers is paramount to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
After the struggle to assemble, it works well
on December 24, 2016
Posted by: Grandma Sweetie
from Long Beach, CA, United States
Gender:Female
I use the food processor 3 or 4 times a year at most. Every time I take it out, it takes 20 minutes or more to assemble it. Understandably, the device will not work if all parts aren't in position correctly. But there are too many moving parts. If not assembled correctly, it's like solving a rubrics cube puzzle to figure out which piece is not in place.
The parts are fragile and break easily.
I bought similar (smaller) Black and Decker unit over 20 years ago. It worked until a year ago. It was easily assembled and much sturdier.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 27, 2016
Thank you for offering your feedback regarding your Black+Decker FP2500. I’m thrilled to hear you’re your original Black+Decker served you so well for so long, but I’m sorry to hear about your frustration with assembling the replacement. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Only have it since August, disk broke
on December 28, 2016
Posted by: Ally
from St. John's, NL, Canada
Gender:Female
I bought this model in August. It's only December and the white middle piece from the shredding disk broke off the metal circle. Of course, it can't be brought back this late. I expect to have a food processor last longer than 3 months! I had my last one about 20 years! This one is pretty complicated too.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 28, 2016
Thank you for offering your feedback regarding your Black+Decker FP2500. I’m sorry to hear your shred disk has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Broken Cover/Lid! How to replace it?
on January 4, 2017
Posted by: Cracked Lid
from Vancouver, BC, Canada
Gender:Female
The cover/lid on my FP2500MC food processor is cracked and the processor won't work. Can the lid be replaced, preferable without costing me an arm and a leg?
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 11, 2017
Thank you for offering your feedback regarding your Black+Decker FP2500MC. I’m sorry to hear your workbowl cover has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Broke after three uses
on January 16, 2017
Posted by: leighannh2
from Evansville, IN, United States
Gender:Female
Plastic piece on the shredder/slicer disk broke after only three uses.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 17, 2017
Thank you for offering your feedback regarding your Black+Decker FP2500. I’m sorry to hear that your shred disk has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Disk broke
on February 25, 2017
Posted by: Wendysuidak
from Roblin, MB, Canada
I bought this food processor a few months ago. I was very disappointed with it. It doesn't clean well at all. Food particles get caught in hard to clean places. Today the slicing disk broke in the middle where the plastic is. My daughter bought the same one and isn't happy with it either. Too many parts to put together and can't get it clean.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 27, 2017
Thank you for offering your feedback regarding your Black+Decker FP2500. I’m sorry to hear your shred disk has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com