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Customer Reviews Collected from blackanddeckerappliances.com |
Black & Decker - PowerPro 10-Cup Food Processor - White
Average Customer Rating:
2.2
Rating breakdown 78 reviews
5 Stars
8
4 Stars
8
3 Stars
7
2 Stars
20
1 Star
35
24%of customers recommend this product.
(
17 out of
71)
Customer Reviews for Black & Decker - PowerPro 10-Cup Food Processor - White
Customer Rating
3
Lid broke
on February 26, 2017
Posted by: Marianne B
from Brookings, OR
Gender:Female
We bought this machine and the lid broke, also it is not that easy to clean the parts. Works great for what we use it for. Seems like the parts should last longer. Where do I get replacement pieces.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 28, 2017
Thank you for offering your feedback regarding your Black+Decker FP2500. I’m glad that your food processor has been serving you well, but I’m sorry to hear your lid has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Not Recommend
on March 2, 2017
Posted by: BeccaEllen
I bought this product Feb 25, 2017 and have only used it twice and today the motor does not work???
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Not Dishwasher Safe
on March 9, 2017
Posted by: Kaino59
from Buckingham, Quebec, Canada
Gender:Female
I bought this product for my daughter and because it says the product is dishwasher safe she put it in the dishwasher and now the container is warped and the lid will not close making the food processor an expensive ornament on her counter. Is there a place I can buy a replacement bowl so she may use it again? She only had it 3 days and was thoroughly enjoying it up until putting it in the dishwasher.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 10, 2017
Thank you for offering your feedback regarding your Black+Decker FP2500. I’m sorry to hear that parts for your food processor have been damaged. The satisfaction of our customers is paramount to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
very noisey
on March 26, 2017
Posted by: saltwtrgirl
from VA, United States
Gender:Female
it is so loud....and the blade does not do a very good job if the items are soft...must keep stopping and pulling the items up so they will be chopped efficiently ....lots of parts to clean...just not the quality I expected....
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Top lid broke
on March 28, 2017
Posted by: Raman
from Winnipeg, MB, Canada
Gender:Female
I bought the 10 cup food processor almost1 year ago. I loved the product. But now the top lid has been broken by accident. I am trying to find it but don't know where to look for it. Now it is useless until i find the top lid. Can you please let me know where can i get it and how much will it cost??
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 30, 2017
Thank you for offering your feedback regarding your Black+Decker FP2500. I’m glad that you’ve been so satisfied with your food processor, but I’m sorry to hear that the lid has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Excellent until lid cracked
on April 13, 2017
Posted by: Cookie Cat
from Ontario, Canada
Lid cracked now it's useless! Disappointing! Was working excellent before cracking on the side.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Jim, Consumer Service, April 20, 2017
Thank you for offering your feedback regarding your Black+Decker Food Processor. I’m sorry to hear your food processor’s lid has cracked. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Slicing blade will not fit over Stem
on April 21, 2017
Posted by: Smith2017
from Atlanta, GA, United States
Gender:Female
cannot use the slicing blade - will not fit over the stem. what am i missing? I have Model FP2500B
Response from blackanddeckerappliances.comBy Michael, Customer Service, April 24, 2017
Thank you for offering your feedback regarding your Black+Decker FP2500B. I’m sorry to hear your slicing blade isn’t fitting properly. The satisfaction of our customers is paramount to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Top lid broke
on May 26, 2017
Posted by: sundeep
from seattle
Bought this food processor and after using it twice, the top lid broke.
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 30, 2017
Thank you for offering your feedback regarding your Black+Decker FP2500. I’m sorry to hear that a part for you food processor has been damaged. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com