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Customer Reviews Collected from blackanddeckerappliances.com |
Black & Decker - PowerPro 10-Cup Food Processor - White
Average Customer Rating:
2.2
Rating breakdown 78 reviews
5 Stars
8
4 Stars
8
3 Stars
7
2 Stars
20
1 Star
35
24%of customers recommend this product.
(
17 out of
71)
Customer Reviews for Black & Decker - PowerPro 10-Cup Food Processor - White
Customer Rating
2
Cracked Bowl
on June 2, 2017
Posted by: Sandra
from Seattle, WA, United States
Gender:Female
We have not had the food processor very long and the bowl cracked after washing. Where can I get a replacement bowl?
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, June 5, 2017
Thank you for offering your feedback regarding your Black+Decker FP2500. I’m sorry to hear that your workbowl has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Does the job!
on July 19, 2017
Posted by: KatieKate
from Davenport, IA, United States
Gender:Female
I bought this years ago when Kmart was going out of business. I have not had any problems and have used it off and on for almost 4 years, maybe 5. My parents have a hard time when they use it and always need help figuring it out, so maybe it's complicated?? I find it just very safe since they usually just don't have things locked down.
I am looking for a replacement for the shedding attachment, the white part that goes under the blade. I lost it when I moved.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 21, 2017
Thank you for offering your feedback regarding your Black+Decker FP2500. I’m glad that your food processor has been serving you so well, but I'm sorry to hear that your disk stem needs to be replaced. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Works well
on August 9, 2017
Posted by: Zanner1227
from Winkler, MB, Canada
Gender:Female
I have been using it for over a year. The stem coupling has a crack in it and now my bowl has a crack in the side after my daughter accidentally dropped it after doing dishes.
According to the other reviews it seems like it is susceptible to cracking. :/
Would love to get a new bowl and coupling if it wouldn't cost as much as getting a new one!
According to the other reviews it seems like it is susceptible to cracking. :/
Would love to get a new bowl and coupling if it wouldn't cost as much as getting a new one!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 10, 2017
Thank you for offering your feedback regarding your Black+Decker FP2500. I’m delighted to hear that your food processor was serving you well, but I’m sorry to hear that parts for it need to be replaced. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Broke during use!
on October 9, 2017
Posted by: jnt123
from Vancouver, BC, Canada
Gender:Female
The piece the goes under the bowl to hold the blade broke during use. It sounds like I'm not the only one with this same issue!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 11, 2017
Thank you for offering your feedback regarding your Black+Decker FP2500. I’m sorry to hear that a part for your food processor has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Lid doesn't separate from bowl!
on October 21, 2017
Posted by: Iman
from Ontario, Canada
Gender:Female
I just bought this and im having difficulty separating the lid from the bowl. Its almost impossible to do so and the machine is unusable! Very disappointed
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 24, 2017
Thank you for offering your feedback regarding your Black+Decker FP2500. I’m sorry to hear about the issues you've experienced removing the workbowl lid. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
shredding disk broken
on October 27, 2017
Posted by: Waynelin60
from Vancouver, BC, Canada
Gender:Male
The centre white piece of shredding disk broke during use. So weak....The emtire unit became useless. Can I get the part?
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 30, 2017
Thank you for offering your feedback regarding your Black+Decker FP2500. I’m sorry to see that your shred disk has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
cracked bowl
on October 29, 2017
Posted by: Mikaela
from Panama City Beach, FL, United States
Gender:Female
I use my fp2500c food processor almost daily. I noticed that my bowl has a crack in it. Is there anywhere i can get a replacement bowl?
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, November 1, 2017
Thank you for offering your feedback regarding your Black+Decker FP2500C. I’m delighted to hear that your food processor has been serving you well, and I’d be happy to help you replace the workbowl. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Easy to use!
on November 4, 2017
Posted by: BevK
from ND, United States
Gender:Female
Got my FP2500 for Christmas and really enjoy using it for a variety of things. Wondering what the cost of a replacement lid would be? It got dropped and broke one of the locking tabs. I glued it back on but have to be very careful when putting the lid on.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, November 6, 2017
Thank you for offering your feedback regarding your Black+Decker FP2500. I’m delighted to hear that your food processor has been serving you well, but I'm sorry to learn that your workbowl's lid needs to be replaced. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com