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Customer Reviews Collected from Samsung US |
Samsung - 22.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average Customer Rating:
3.3
Rating breakdown 194 reviews
5 Stars
80
4 Stars
27
3 Stars
16
2 Stars
12
1 Star
59
58%of customers recommend this product.
(
106 out of
184)
Customer Reviews for Samsung - 22.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
3
Good Fridge-Sub Par Ice Maker
on July 31, 2015
Posted by: LikeSamples
from Loveland, CO, USA
Expertise:Expert
Everything about this refrigerator has been great, except for the ice maker which is one of the most important features. The ice maker does not produce near enough ice and does not make ice in a timely manner. A recent encounter with an appliance professional revealed that this model should include two ice makers instead of one and that is the reason for the poor performance. Other than that, this is a really good refrigerator.
Pros: Inexpensive, Realistic color, Bright display, Durable
Cons: poor ice maker
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
4
Value
4
Response from Samsung USBy Rainly, Samsung Care, July 5, 2022
Hi LikeSamples,
We appreciate you giving us a review about the Samsung refrigerator. We apologize for the inconvenience since the ice maker does not produce enough ice and is slow to make ice.
To help you with this, I will provide you with a link that indicates an article about ice makers.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001012/.
You can also check the available ice maker repair service.
Here's a link: https://www.samsung.com/us/support/service/refrigerators/ice-maker-service/.
If you have inquiries and need further assistance, you can contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Ticket number: 1144663474
Thank you for choosing Samsung, and have a great day!
^Rainly
We appreciate you giving us a review about the Samsung refrigerator. We apologize for the inconvenience since the ice maker does not produce enough ice and is slow to make ice.
To help you with this, I will provide you with a link that indicates an article about ice makers.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001012/.
You can also check the available ice maker repair service.
Here's a link: https://www.samsung.com/us/support/service/refrigerators/ice-maker-service/.
If you have inquiries and need further assistance, you can contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Ticket number: 1144663474
Thank you for choosing Samsung, and have a great day!
^Rainly
Written by a customer while visiting Samsung US
Customer Rating
4
it is good
on August 11, 2015
Posted by: wendy1957
Expertise:Expert
I use this refrigerator and like it. It is great one.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect counter depth frig
on December 19, 2015
Posted by: Hondoski
from Chapel hill, nc
Expertise:Intermediate
Of all the counter depth French Door refrigerators we could have picked for our new home, this Samsung gives us all the features we could ask for and more.
The only minor issue is the small slots on the door where the ice maker resides, still trying to figure out what to use them for.
The only minor issue is the small slots on the door where the ice maker resides, still trying to figure out what to use them for.
Pros: great shelf design
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this refrigerator
on December 20, 2015
Posted by: SamsungSmartShopper
from Connecticut, USA
I have had this refrigerator for over 2 weeks. I replaced a larger capacity side by side from another brand. I did a lot of research before choosing this model.This was my first Samsung appliance and also my first French Door style.The quality and features have exceeded my expectations. It is functioning perfectly and incredibly quiet unless ice is being made.Everything about it is top notch. I am surprised at how easy it is to find things and how much I can fit in slightly less cubic feet. The use of space and configuration is very flexible and efficient.
This model is gorgeous and I could not be happier.
This model is gorgeous and I could not be happier.
Pros: Bright display, Durable, efficient use of space, high quality, beautiful design
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
New Fridge
on January 5, 2016
Posted by: Sherrow2
Expertise:Intermediate
We absolutely love our new fridge!! We love how easy the fridge and freezer open and closes. It's is durable around children and easy to clean.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect counter depth refrigerator
on January 7, 2016
Posted by: cooktoserve
Expertise:Expert
What a beautiful addition to my condo. While I had the width to accommodate a larger refrigerator, I did not have the depth. After looking for a very long time I finally found this stainless steel French door counter-depth that meets my every wish from adjustable shelves and additional storage space for my various condiments. At last, I can view at a glance everything that I have in both the refrigerator and freezer without having to move things around. This one is a dream and also just happened to be on sale.
Pros: design and space for everything
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So Far So Good
on January 14, 2016
Posted by: Ronman74
from Staten Island, NY, USA
Expertise:Intermediate
I purchased this Frig back in November and So Far So Good. I read so many different reviews on different fridges but had to pick one. The fridge has given me no problems and is working as it should. I like the French door design and its nicer than most fridges I looked at. So far thumbs up! hope it stays this way. P.S. It makes fine ice and supplies just fine. I guess there's a lot of ice junkies out there because its the biggest complaint that it doesn't make enough ice.
Pros: Bright display, looks nice, fits well, works well
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
2nd frig works!!
on January 22, 2016
Posted by: Panthercat
from SC
Expertise:Expert
The first frig was delivered and set up but would not cool...it was trash. The store delivered a replacement and so far so good although I'm concerned!
Pros: 2nd one works!
Cons: 1st frig was trash
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US